Work:
LOEWS REGENCY HOTEL NEW YORK
May 2011 to Present
Assistant Front Office Manager
LOEWS REGENCY HOTEL NEW YORK
New York, NY
Sep 2007 to May 2011
Front Office Supervisor
NEW YORK PALACE HOTEL
New York, NY
Aug 2006 to Sep 2007
Assistant Telecommunications Manager
WARWICK HOTEL NEW YORK
New York, NY
Apr 2004 to Oct 2006
Reservations Agent
WARWICK HOTEL NEW YORK
New York, NY
Apr 2005 to Aug 2006
Front Office Manger / Night Manager
WARWICK HOTEL NEW YORK
New York, NY
Apr 2004 to Apr 2005
Guest Service Agent
INTERCONTINENTAL CENTRAL PARK
New York, NY
Mar 2003 to Oct 2003
On-Site Reservations Agent & Front Office Coordinator
Education:
KATHERING GIBBS SCHOOL
New York, NY
Jul 2001 to Dec 2002
A.A.
Skills:
PMS Opera (version 5.0 & version 3.0.03.00), PMS Fidelio (version 6.20 & 6.12), CRS Holidex Plus, ADP (TimeSaver), Enterprise ETime, Xeta (call accounting system), Fluent Spanish, Works well under pressure, Great interpersonal skills