Resumes
Resumes

Customer Service Specialist
View pageLocation:
25 Waters Edge Cir, Georgetown, TX 78626
Industry:
Government Administration
Work:
City of Kansas City, Mo
Customer Service Specialist
Convergys 1999 - 2001
Account Manager
At&T 1985 - 1999
Analyst
City of Austin 1985 - 1999
Customer Service Specialist
Customer Service Specialist
Convergys 1999 - 2001
Account Manager
At&T 1985 - 1999
Analyst
City of Austin 1985 - 1999
Customer Service Specialist
Education:
University of Missouri - Kansas City 1979 - 1981
Skills:
Call Center
Process Improvement
Program Management
Software Documentation
Business Analysis
Quality Assurance
Vendor Management
Operations Management
Analysis
Troubleshooting
Telecommunications
Budgets
Call Centers
Process Improvement
Program Management
Software Documentation
Business Analysis
Quality Assurance
Vendor Management
Operations Management
Analysis
Troubleshooting
Telecommunications
Budgets
Call Centers

Robert Wurdack Kansas City, MO
View pageWork:
CHUPA ROSA
Georgetown, TX
2010 to 2011
Customer service and sales of local arts and crafts
AUSTIN
Austin, TX
2006 to 2009
Call Quality Performance Analyst
OLD TIME TREASURES ANTIQUE MALL
Round Rock, TX
2004 to 2006
Store Manager
AT&T CORP./CONVERGYS CORP
Kansas City, MO
1985 to 2002
Specialist
Georgetown, TX
2010 to 2011
Customer service and sales of local arts and crafts
AUSTIN
Austin, TX
2006 to 2009
Call Quality Performance Analyst
OLD TIME TREASURES ANTIQUE MALL
Round Rock, TX
2004 to 2006
Store Manager
AT&T CORP./CONVERGYS CORP
Kansas City, MO
1985 to 2002
Specialist