Robert E Campbell

Alabama Department of Transportation
Montgomery, AL
Mar 2013 to Sep 2013
Footprints SME | System & Database Administrator | Instructor
Department of Commerce
Washington, DC
Jul 2012 to Dec 2012
FootPrints SME
AICPA
Durham, NC
Mar 2010 to Oct 2011
Footprints SME | System & Database Administrator | Instructor
Numara Software
Edison, NJ
Aug 2008 to Sep 2009
Support/Software Analyst
Loral Skynet Helpdesk

Nov 2004 to Mar 2008
Desktop Support/System Admin
Aventis

Aug 2004 to Dec 2004
Helpdesk Analyst
Bristol Myers-Squibb

Jul 2003 to Sep 2004
Helpdesk Analyst
ETS

Mar 2003 to Feb 2004
Customer Service Rep
IBM

Aug 2001 to Jun 2002
Helpdesk Analyst
Koz.com

Aug 2000 to Aug 2001
Consultant
Duke University Medical Center
Durham, NC
Jan 1998 to Feb 2000
Discharge Coordinator/Admissions
Duke University Medical Center
Durham, NC
Jan 1994 to Jan 1998
Administrative Assistant
Omni Tech Group

May 1996 to Aug 1996
Helpdesk/Desktop Support/Network Admin Internship

Burlington County College
Mount Holly, NJ
Jan 2010 to Jan 2010
Business Administration
Middlesex Comm. College
Edison, NJ
2009 to 2009
Economics, CIS
Durham Tech. Comm. College
Durham, NC
1999 to 1999
CIS
St. Augustine's College
Raleigh, NC
1995 to 1996
CIS
Camden County Comm. College
Camden, NJ
1992 to 1992
Accounting

Skills Expert in installation, configuration and maintenance of Numara FootPrints Proven ability to troubleshoot and resolve hardware, software and networking issues. Strong oral and written communication skills, including creating presentations, graphs and charts. Confident, quick learner that can work in groups or independently and can develop, start and complete projects. Ability to interact effectively with all types of people from diverse backgrounds, levels of support and organization. Experience with Web Development, HTML, JavaScript, and PERL programming language. Efficient in MS Office products, Including but not limited to Access, Outlook, Project and PowerPoint. SQL databases and queries. Software troubleshot: Numara Footprints, MS Office Suite, MS Access, Lotus Notes, Windows [] 2000/Server 2003, Linux, Mac OS, AT&T Dialer, Cisco VPN, IE, Blackberry Enterprise Server (BES). Software used but not troubleshot: NWAdmin, User Manager, Console One, Timbuktu, PC Anywhere, rKaid remote access, Netscape, Sametime messaging and meeting, Corporatetime, Remedy, Lotus Notes Database, samples database, expense reporting software, dialup, highspeed and VPN, mainframe, IDX, PeopleSoft, other ticketing, Unix.