Rhiana L Jones

41859 Delphi Ct, Coarsegold, CA 93614

Computer Software

Hostfully
Onboarding Specialist
Bite Inc
Project Manager - Implementation and Onboarding
Stitch Labs Aug 2018 - Jul 2019
Technical Support
Verblio Aug 2018 - Jul 2019
Content Writer
Ingram Micro Commerce & Fulfillment Sep 2016 - Feb 2018
Project Manager - Implementation and Onboarding

De Anza College 2001 - 2003
Fresno City College
De Anza College
Associates, Associate of Arts, Business

Customer Service
Management
Leadership
Customer Satisfaction
Salesforce.com
Training
Time Management
Microsoft Office
Sales
Team Leadership
Team Building
Inventory Management
Teamwork
Account Management
Microsoft Excel
Logistics
Email Marketing
Critical Thinking
Customer Service Management
Process Improvement
Supply Chain
Sales Operations
Marketing
Project Management
Customer Relationship Management
Microsoft Word
Social Media
Powerpoint
Cross Functional Team Leadership
Materials
Strategic Planning
Start Ups
Personnel Management
Customer Service Training
Learning Styles
Customer Relationship Management
Communication
Management of Material Resources
Digital Marketing
Business Development
Search Engine Optimization
User Training
Contact Centers
Writing
Xero
Databases
Management of Financial Resources
Online Marketing
Project Planning

Social Services
Children
Economic Empowerment
Civil Rights and Social Action
Politics
Environment
Education
Poverty Alleviation
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Arts and Culture
Health

English

Duolingo Spanish Fluency: Intermediate (Estimated)
Introduction To Project Management Principles and Practices Specialization
Finance: Time Value of Money
Accounting Fundamentals: I
Tesol Certificate, Part 1: Teach English Now!
Managing Multiple Projects, Objectives and Deadlines
Managing Stress

Customer Service Manager at Shipwire, Inc.

Manteca, California

Logistics and Supply Chain

Shipwire, Inc. - Palo Alto, CA since Nov 2011
Customer Service Manager
American Academy of Ophthalmology - San Francisco, CA Oct 2007 - Nov 2011
Inventory Coordinator/Customer Service
Suite101.com 2010 - 2010
Contributing Writer
Hionix 2006 - 2007
Customer Service Manager
Wells-CTI 2004 - 2005
Customer Service Administrator

Microsoft Office
Personify
Salesforce.com
Active Learning
Active Listening
Critical Thinking
Learning Strategies
Complex Problem Solving
Management of Financial Resources
Management of Material Resources
Management of Personnel Resources
Time Management
Materials
Highly Dedicated
Learning Styles
Personnel Management
Sales
Customer Service
Customer Service Management
Customer Service Training
Process Flow Documentation
Process Improvement
Team Leadership

Managing Multiple Projects, Objectives and Deadlines, Skill Path
Managing Stress, Concern-EAP