Resumes
Resumes

Business Process Analyst
View pageLocation:
Appleton, WI
Industry:
Financial Services
Work:
Thrivent Financial for Lutherans - Appleton, WI since Jan 2000
Advanced Business Process Analyst
Humana - De Pere, WI Mar 1995 - May 1998
Trainer, Customer Service Representative
Ameritech - Appleton, WI May 1990 - Aug 1992
Customer Service Representative
Advanced Business Process Analyst
Humana - De Pere, WI Mar 1995 - May 1998
Trainer, Customer Service Representative
Ameritech - Appleton, WI May 1990 - Aug 1992
Customer Service Representative
Education:
UW - Oshkosh 2000 - 2006
Bachelor of Liberal Studies, Organizational Administration
Bachelor of Liberal Studies, Organizational Administration
Skills:
Six Sigma
Forecasting
Customer Service
Process Improvement
Call Centers
Leadership
Team Building
Call Center
Business Analysis
Mentoring of Staff
Data Analysis
Team Leadership
Training
Strategic Planning
Project Planning
Coaching
Internal Communications
Creative Problem Solving
Employee Training
Analysis
Training and Development
Forecasting
Customer Service
Process Improvement
Call Centers
Leadership
Team Building
Call Center
Business Analysis
Mentoring of Staff
Data Analysis
Team Leadership
Training
Strategic Planning
Project Planning
Coaching
Internal Communications
Creative Problem Solving
Employee Training
Analysis
Training and Development
Interests:
Lean Six Sigma
Problem Solving
Training
Reading
Visiting Family and Friends
Teaching Sunday School
Knitting
Problem Solving
Training
Reading
Visiting Family and Friends
Teaching Sunday School
Knitting