Rebekah J Perez

Tampa, FL

Insurance

HealthPlan Services since Sep 2005
Director, Operations
Capital One 1996 - 2005
Supervisor-Disputes/Fraud Ops

Call Center
Process Improvement
Access
Operations Management
Cross Functional Team Leadership
Vendor Management
Program Management
Customer Service
Business Analysis
Account Management
Performance Management
Insurance
Call Centers
Crm
Business Process Improvement
Leadership
Training
Team Building
Risk Management
Change Management
Strategic Planning
Management
Employee Benefits
Coaching
Customer Satisfaction
Analysis
Team Leadership
Visio
Customer Relationship Management

Tampa/St. Petersburg, Florida Area

Military