Raquele L Hines

Adidas

May 2011 to Present
Cashier/Sales associate
Rio All Suites Hotel & Casino, Las Vegas

Apr 2010 to Jul 2010
Temporary Room Server
Palace Station Hotel and Casino
Las Vegas, NV
Nov 2007 to Sep 2009
Room Server/Cashier/Hostess
Texas Station Hotel and Casino
Las Vegas, NV
Nov 2005 to Oct 2007
Room Server/Cashier/Hostess

Keller Graduate School of Management
Henderson, NV
Jun 2011
Master of Business Administration in Hospitality Management
University of Phoenix
Las Vegas, NV
Dec 2008
Bachelor of Science in Business Management
Las Vegas College
Las Vegas, NV
Nov 2005
Business Administration

Customer Service, Cashier, Cash Handling, Hostess, Room Server, Phone Operator, Cash Balance, Food Removal, Cash Deposits, Money Reconciliation, Customer Greeting, Inventory, Hospitality Key Skills, Responded to all guest needs and requests in a timely and professional manner Followed specified procedures to provide prompt, efficient and gracious customer service to hotel guests in their rooms, Answered department telephones, delivered orders, and prepared and presented guest checks Ensured that the room service station was attended at all times, Communicated with supervisor, other room service attendants and chefs for prompt service, Followed all procedures to handle cash transactions and credit transactions, Maintained the cleanliness & safety guidelines, such as, OSHA and corporate policies and procedures.