Resumes
Resumes
Service Manager
View pageLocation:
Denver, CO
Industry:
Logistics And Supply Chain
Work:
Sprint Nextel since Oct 2010
Wireless Dedicated Support Supevisor
Sprint Nextel Jul 2007 - Oct 2010
Payment and Collections Supervisor
Sprint Nextel Jan 2005 - Jul 2007
Process Specialist I
Wireless Dedicated Support Supevisor
Sprint Nextel Jul 2007 - Oct 2010
Payment and Collections Supervisor
Sprint Nextel Jan 2005 - Jul 2007
Process Specialist I
Education:
Devry University 2001 - 2007
Associates of Applied Science, Network Systems Administration
Associates of Applied Science, Network Systems Administration
Skills:
Call Centers
Telecommunications
Account Management
Wireless
Customer Retention
Customer Satisfaction
Customer Service
Customer Experience
Team Leadership
Vendor Management
Process Improvement
Team Building
Cross Functional Team Leadership
Direct Sales
Salesforce.com
Sales Operations
Solution Selling
Call Center
Workforce Management
Metrics
Forecasting
Telecommunications
Account Management
Wireless
Customer Retention
Customer Satisfaction
Customer Service
Customer Experience
Team Leadership
Vendor Management
Process Improvement
Team Building
Cross Functional Team Leadership
Direct Sales
Salesforce.com
Sales Operations
Solution Selling
Call Center
Workforce Management
Metrics
Forecasting
Certifications:
A+ Certification
Comptia
Comptia
