Ramesh J Parmar

8200206, Jun 12, 2012

Apr 20, 2009

12/426555

Ramesh Parmar - Scotch Plains NJ, US
Dinesh Doshi - South Plainfield NJ, US
Deepa Jagannatha - Somerset NJ, US

w2bi, Inc. - Union NJ

H04M 3/00
H04M 3/42
H04M 3/16
G06F 15/16

455420, 4554142, 455411, 709217

Disclosed is a process to control any mobile device through a protocol stack for sending Ad Alerts and performing Virtual Mobile Management. The client application captures a snapshot that is encrypted and compressed into an XML format using delta compression algorithms. On the server, the xml file is then parsed, decrypted and decompressed and the corresponding values are stored in the database. Ad management/alert notification allows a user to create new Advertisements /Banners/Alerts. Advertisements may add an image to the background of the Ad; Changing the Text on the Ad; Create Special effects for the Text on the Ad; Customizing Font color and size. Advertisement may be sent instantaneously or at a later time for Alerts, Ads or banners without the need for browsing through the internet.

20070281684, Dec 6, 2007

Jun 2, 2006

11/446451

Ramesh Parmar - Union NJ, US
Bennett Lass - Union NJ, US
Dinesh Doshi - Union NJ, US

H04Q 7/20

4554321

The present invention discloses an automated testing solution for PRL's, System Acquisition algorithm, and CDMA device performance. A testing plan loads a specific PRL into a test device, reads and categorizes the entries in the PRL file, and then uses the information to set the parameters on the emulation hardware needed for each test case. The testing solution allows an operator to specify the PRL file to be used for testing and the testing plan will determine the relationships between different PRL entries in the test file including the System of equal priority in the same GEO, System of lesser priority in the same GEO, System of higher priority in the same GEO, Systems in different GEO, and Collocated EVDO systems. Once the entries are categorized the test script will then select the entries need to create the required test conditions on the base station emulation hardware. The test suite employs base station emulation hardware to create the RF conditions stipulated in the test case. The exact RF conditions will be based on the entries in the test PRL. Once all the system parameter information is extracted from the PRL file and all the combinations of systems is created as per the requirements of each test case, the test is executed, with the automation scripts setting the parameters on the BSE and managing the test device as it is programmatically controlled through the test procedures.

20080294383, Nov 27, 2008

May 20, 2008

12/123823

Ramesh Parmar - Union NJ, US
Bennett Lass - Union NJ, US
Deepak Gonsalves - Union NJ, US

G06F 15/00

702186

The instant invention is a program applet that can be loaded onto mobile devices and directly interfaces with the operating system and automated test scripts. The program applet is capable of initiating the required transfer and will provide information regarding the progress of the transfer such that a test client can properly calculate the data throughput rates.

20110053583, Mar 3, 2011

Aug 31, 2009

12/550742

Ramesh Parmar - Scotch Plains NJ, US
Deepak Gonsalves - Union NJ, US
Deepa Jagannatha - Somerset NJ, US

H04M 3/00
H04W 4/00

455419, 455466

Disclosed is a user initiated virtual mobile management process to improve support levels and enhance user experience. With this invention the user will have better control on the VMM as it allows the user to pause streaming when performing sensitive transactions. The user can directly make a connection with the help desk administrator for issue resolution that the user has on the mobile device. User can initiate the request through SMS, IVR, or Data Connection.

20120003960, Jan 5, 2012

Jul 1, 2011

13/175029

Ramesh Parmar - Scotch Plains NJ, US
Deepak Gonsalves - Union NJ, US
Deepa Jagannatha - Somerset NJ, US

H04W 12/00

455411

Disclosed is a virtual mobile management tool that allows a remote support technician to access applications and data on a mobile device connected through a desktop computer that in turn is connected to internet. A user can connect the mobile device to a desktop computer, which has internet connectivity, and initiate a trouble ticket. A support admin installs the current invention remotely on the user's desktop and communicates with the mobile device.

20120254762, Oct 4, 2012

Jun 8, 2012

13/492507

Ramesh Parmar - Scotch Plains NJ, US
Dinesh Doshi - South Plainfield NJ, US
Deepa Jagannatha - Somerset NJ, US
Deepak Gonsalves - Avenel NJ, US

G06F 3/048
G06F 15/16

715736

Disclosed is a Virtual Mobile Management apparatus and method using a control center system operable to enable remote control of wireless handheld devices based upon the establishment of dedicated communication channels with the wireless device and employing communication protocols to facilitate display capture, key and touch input simulation, and collect device parameters to analyze and compare with pre-defined parameters and generate a standards deviation report viewable by an authorized user. A device client is resident on the mobile device non-volatile memory and is operable by the end user to invoke the application to request remote control feature.

20120282899, Nov 8, 2012

May 4, 2012

13/464038

Ramesh Parmar - Scotch Plains NJ, US
Deepak Gonsalves - Avenel NJ, US
Deepa Jagannatha - Somerset NJ, US
Subramanyam Ayyalasomayajula - Kendall Park NJ, US

H04W 24/00
H04W 12/06

455411, 455419

The instant invention is a process for a Self-Care system that allows mobile device subscribers to manage their own devices without making a trip or a phone call to the customer care center. Subscribers can view service issues and repair and update settings, check the status of their devices, and manage device security minimizing customer service calls. Dynamic workflow navigates the subscriber to easily find a solution to their problem which will substantially reduce frequent calls to customer care. Dynamic menus avoid the unnecessary information that the subscriber might enter about the device and leads the subscriber towards the path of solving the issue. The system is scalable to include diagnostics tools as part of self-care and customer care, where the subscribers can benefit from these tools to reset their device to a normal state.

20120289219, Nov 15, 2012

Mar 21, 2012

13/426042

Ramesh Parmar - Scotch Plains NJ, US
Deepak Gonsalves - Union NJ, US
Deepa Jagannatha - Somerset NJ, US

H04W 24/00

455419

A virtual device management system for wireless handheld devices such as tablets, smart phones, M2M, etc., based upon user initiated session, upon which a dedicated communication channel is established with the wireless device. The system includes processes and protocols employed in user initiation methods such as SMS, or data channel, queuing user sessions, routing user requests and establishment of dedicated communication channels for effective troubleshooting by authorized users and to compare device parameters against pre-defined set to generate a standards deviation report. A device client is resident on the mobile device non-volatile memory and is operable by the end user to invoke the application and initiate a request.