Rachelle Diane Hademenos

Houston, TX

Management Consulting

Realize Our Potential - Houston, Texas Area since Sep 2010
♦ President & Executive Director
Rousing Rallies - Houston, Texas Area since Jul 2007
♦ President & Executive Director
Independent Tech - Houston, Texas Area since Feb 2005
♦ Independent Technology Consultant
Fallen Heroes Survivors Foundation - Houston, Texas Area since Nov 2010
♦ Technology & Marketing Consultant Volunteer
Abandoned Animal Rescue of Tomball since Jan 2011
♦ Animal Care, Adoption & Marketing Assistant Volunteer

University of Phoenix 2011 - 2012
Bachelor of Science in Business, Concentration in Small Business Management and Entrepreneurship ITT Technical Institute - Houston North 2011 - 2011
Bachelor of Science, Project Management ITT Technical Insitute - Houston North 2008 - 2011
Associate of Applied Science, Information Technology - Computer Network Systems Cy-Fair High School 1999 - 2002
High School Diploma, Photography

Customer Relations
Customer Service
Customer Satisfaction
Technical Writing
Project Management
Microsoft Office 2007
Microsoft Office 2003
Windows 7
Problem Solving
Collaborative Learning
Collaborative Planning
Collaborative Leadership
Collaborative Problem Solving
Desktop Support
Desktop Management
Desktop Administration
Volunteer Management
Volunteer Coordination
Volunteer Training
Volunteer Recruiting
Volunteer Engagement
Volunteer Leadership
Volunteer Development
Teaching Adults
Social Networking
Network Administration
Linux
Computer Repair
Computer Maintenance
Business Development
Marketing
Social Marketing
Strategic Planning
Business Strategy
Marketing Strategy
Strategic Communications
Strategic Partnerships
Strategic Consulting
Software Documentation
Technical Support
Leadership
Computer Hardware
Strategy
Management
Program Management
Systems Management
Analysis
Troubleshooting
Access

Social Services
Children
Economic Empowerment
Civil Rights and Social Action
Politics
Education
Environment
Poverty Alleviation
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Arts and Culture
Health

Houston, TX

Government Administration

Texas Health and Human Services
Network Specialist I

Network Specialist Iii

Microsoft Office
Customer Service
Leadership
Management
Strategic Planning
Team Leadership
Training
Social Media
Human Resources
L&D
People Development
Staff Development
Training and Development
Employee Learning and Development
Employee Training
Communication
Technical Support
Windows
Small Business Management
Teaching
Sales
Teamwork
Time Management
Contact Centers
Writing
Decision Making
Operating Systems
System Administration
Computer Networking
Network Administration
Operating System Administration
It Management
Service Desk
Help Desk Implementation
Life Skills
Personal Development
Talent Management
Public Speaking
Hr Strategy
Strategic Human Resource Planning
Personal Branding
Thought Leadership
Brand Management
Content Marketing
Public Relations
B2C Marketing
Linkedin
Business Strategy
Coaching
Mentoring

Developing A Learning Mindset
Customer Service Foundations
Achieving Your Goals
Finding Your Introvert/Extrovert Balance In the Workplace
Troubleshooting Common Pc Issues For Users
Communication Foundations (2013)
Phone-Based Customer Service
It Service Desk: Customer Service Fundamentals
Conflict Resolution Foundations
Teamwork Foundations
Time Management Fundamentals
Writing Customer Service Emails
Decision-Making Strategies
Innovative Customer Service Techniques
Comptia A+ Cert Prep (220-901 and 220-902): the Basics
Learning Pc Maintenance and Performance
Windows 10: Administration
Windows 10: Manage and Maintain Windows 10
Advance Your Skills As An It Help Desk Specialist
Leadership Strategies For Women
Leading Without Formal Authority
Leading With Stories
Proven Success Strategies For Women at Work
Defining and Achieving Professional Goals
Developing Self-Awareness
Building Self-Confidence
Communicating With Confidence
Body Language For Women
Persuading Others
Negotiation Foundations
What To Do When You Are Bullied at Work
Preventing Harassment In the Workplace
Enhancing Resilience
Become A Thought Leader
Creating Your Personal Brand
Bill George on Self Awareness, Authenticity, and Leadership
Shane Snow on Storytelling
Body Language For Leaders
Writing To Be Heard on Linkedin
Developing Business Acumen
Developing Your Emotional Intelligence
Influencing Others
Professional Networking
Solving Business Problems
Learning Agility
Advance Your Skills As An Individual Contributor
Business Acumen For Project Managers
Negotiating Your Leadership Success
Managing Office Politics
Interpersonal Communication
Developing Political Savvy
Improve Your Interoffice Politics Skills
Confronting Bias: Thriving Across Our Differences
Being An Effective Team Member
Working on A Cross-Functional Team
Communication Within Teams
Improve Your Teamwork Skills
Fred Kofman on Managing Conflict
Improving Your Conflict Competence
Critical Thinking
Strategic Thinking
Improving Your Judgment
Making Decisions
Building Resilience
Getting Things Done
Connecting With Peers In the Workplace (2014)
Communication Foundations
Project Management Simplified
Business Writing Principles
Leading Productive Meetings
Note-Taking For Business Professionals
Enhancing Your Productivity
Project Management: Solving Common Project Problems
Become A Project Coordinator
Learning Gantt Charts
Building Trust
Effective Listening
Writing In Plain English
Master In-Demand Professional Soft Skills
Creativity Bootcamp
Building Accountability Into Your Culture
Having Difficult Conversations (2013)
Managing Virtual Teams
Fostering Collaboration
Leading and Working In Teams
Managing Customer Expectations For Frontline Employees
Customer Service: Creating Customer Value
Serving Customers Using Social Media
Become A Customer Service Specialist
Working With Upset Customers
Improving Your Focus
Managing To-Do Lists
Outlook 2016: Time Management With Calendar and Tasks
Improve Your Organizational Skills
Business Etiquette: Phone, Email, and Text
Learning Typing (2014)
Learning To Be Assertive
Learning Outlook 2016
Learning Word 2016
Learning Excel 2016
Learning Powerpoint 2016
Become An Administrative Professional
Learning Access 2016
Managing Team Creativity
Asking Great Sales Questions (2016)
Inclusive Leadership
Jeff Weiner on Managing Compassionately
Ken Blanchard on Servant Leadership
Diversity, Inclusion, and Belonging
John Maeda on Design, Business, and Inclusion
Diversity and Inclusion In A Global Enterprise
Communicating About Culturally Sensitive Issues
Become An Inclusive Leader
Managing A Diverse Team
Jeff Dyer on Innovation
Leading With Innovation
Project Management Foundations: Risk
Data Science Foundations: Fundamentals
Data Fluency: Exploring and Describing Data
Leading Your Team Through Change
Coaching Skills For Leaders and Managers
Leading With Emotional Intelligence
Leadership Blind Spots
Managing In Difficult Times
Finance Foundations
Finance Foundations: Business Valuation
Breaking Out of A Rut
Fostering Innovation
Becoming A Thought Leader
Coaching and Developing Employees