Rachele M Riviere

14025 southwest 160Th Ter, Miami, FL 33177

Medical Devices

Conmed Corporation
Manager, Customer Advocacy and Technical Product Support
Newell Brands Jul 2016 - Jun 2018
Brand Manager - Oster Professional and Pet
Bio-Tissue Jan 2014 - Jan 2015
Associate Brand Director - Prokera
Mako Surgical Corp. Dec 2009 - Jan 2014
Manager, Customer Advocacy
Mako Surgical Corp. Oct 2008 - Dec 2009
Product Manager, Stereotactic Robotics - Knee Application

Nova Southeastern University 2005 - 2007
Master of Business Administration, Masters, Business Administration Florida International University - College of Business 1999 - 2002
Masters, Bachelors, Bachelor of Business Administration, Master of International Studies, Marketing Miami Dade College 1997 - 1999
Associates, Associate of Arts, Business Administration, Management, Business Administration and Management

Product Launch
Medical Devices
Cross Functional Team Leadership
Disposables
Product Development
Market Development
Capital Equipment
Surgeons
Fda
Commercialization
Sales Operations
Surgical Instruments
Product Management
Operating Room
Validation
Iso 13485
Strategy
Design Control
Healthcare
Orthopedic
Process Improvement
Product Lifecycle Management
Management
Orthopedics
Surgery
Global Marketing
Quality Assurance
Biomedical Engineering
Capa
Customer Satisfaction
Hardware Diagnostics
Medical Imaging
Hospitals
Robotics
Sales Effectiveness
Capital Equipment Sales
Market Research
Complaint Management
Quality System
Field Service
Biotechnology
V&V
Lifesciences

Children
Environment
Education
Disaster and Humanitarian Relief
Human Rights
Arts and Culture
Health

French
Haitian Creole

Customer Experience Management Certified Professional - Cempro Advocate
Customer Satisfaction & Loyalty Research
Getting To the Heart of Customer Service
Making It Happen - the Guide To Perfect Coaching
Certified Support Professional Supervisor (Csp-S)
Customer Service Qualified (Csq)
Listening To the Voice of the Customer
Agile Excellence For Product Managers
Customer Relationship Management Institute
The Burke Institute
Impact Learning Systems, An Mhi Global Company
Technology Services Industry Association (Tsia)
Applied Marketing Science
280 Group

Miami, FL

Medical Devices