Position:
Director of Operations at Gianna's Baking Company
Location:
Monterey, California
Industry:
Food & Beverages
Work:
Gianna's Baking Company - Monterey Bay Area, CA since Apr 2011
Director of Operations
Trader Joe's Company Nov 1995 - Jun 2011
Captain
United Trading Company - Southern California Jan 1993 - Jan 1995
Operations Manager
Uli's Gourmet Foods Jan 1985 - Jan 1993
General Manager
Education:
USC Marshall School of Business 2012 - 2012
Executive Certificate Program - Strategic Thinking and Decision Making, Business Administration and Management, General
Columbia Union College 2000
Bachelor of Science, Business Administration
Skills:
Merchandising
Retail
Inventory Management
Profit
Team Building
Forecasting
Budgets
Customer Service
Purchasing
Inventory Control
Cross-functional Team Leadership
Management
Loss Prevention
Operations Management
Strategic Planning
Honor & Awards:
- Chairman’s Circle Award – outstanding execution of leadership, training and development, fiscal responsibilities, and operational execution. Recognized as one of the top 10% of managers in 300 stores corporate-wide.
- Department of the Year – for increased presence of meat and seafood, improving department sales by 25%.
- Department of the Year ($10-20 million category) – increased presence of fresh cut flowers, boosting department sales by 40%.
-Store of the Year ($10-20 million category) – 30% sales growth over previous year (vs. company average of 11%), improving customer count by12%, and increasing average customer transaction by $2.