Peter E. Blackshaw - Cincinnati OH, US Daniel M. Coates - Mason OH, US Olivier Fischer - Cincinnati OH, US Michael C. Kunz - Cincinnati OH, US
Assignee:
Buzzmetrics Ltd - Herzlia Pitusch
International Classification:
G06Q 10/00
US Classification:
705 729, 705 733, 705 731
Abstract:
Methods and apparatus of the present invention collect data associated with a consumer through generation of a consumer feedback communication via a wide area network. A business to which the consumer feedback communication is directed is identified in response to input from a consumer via the wide area network. Feedback data relating to the business is obtained from the consumer via the wide area network. At least a portion of the consumer feedback communication is automatically generated using the feedback data. Data associated with the consumer is then collected from the obtained feedback data.
