Resumes
Resumes
Technician Coordinator
View pageLocation:
712 west Highland Ave, Elgin, IL 60010
Industry:
Information Technology And Services
Work:
Verizon Wireless - Elgin, IL since May 2012
Customer Service Coordinator
Verizon Wireless Nov 2010 - May 2012
Customer Service Representative
HSBC Card Services Aug 2007 - Aug 2009
Fraud Specialist
JPMorgan Chase Sep 2005 - Jun 2007
Fraud Analyst
JP Morgan Chase Sep 2005 - Jun 2007
User Acceptance Testing Analyst
Customer Service Coordinator
Verizon Wireless Nov 2010 - May 2012
Customer Service Representative
HSBC Card Services Aug 2007 - Aug 2009
Fraud Specialist
JPMorgan Chase Sep 2005 - Jun 2007
Fraud Analyst
JP Morgan Chase Sep 2005 - Jun 2007
User Acceptance Testing Analyst
Education:
University of San Francisco 2008 - 2009
Bachelor's, Computer Information Systems
Bachelor's, Computer Information Systems
Skills:
Troubleshooting
Mobile Devices
System Administration
Microsoft Office
Technical Support
Software Documentation
Team Building
Telecommunications
Mobile Technology
User Acceptance Testing
Microsoft Word
Customer Support
Microsoft Excel
Technical Troubleshooting
Team Leadership
Application Testing
Emerging Technologies
Telecommunication Networks
Fraud Analysis
System Triage
Test Scripts
Microsoft Powerpoint
Microsoft Outlook
Microsoft Publisher
Adobe Creative Suite
Bmc Remedy
Inventory Trouble Ticket System
Nuance Communications Products
Syniverse
Tsys
Mercury Test Tools
Risk Assessment
Credit Card Fraud
Bank Secrecy Act
Comptia A+ Certification
Web Chat
Cellular Communications
Android Support
Iphone Support
Iphone
Customer Service
Wireless
Mobile Internet
Windows
Lte
Cdma
Gsm
Mobile Broadband
Call Centers
Databases
Powerpoint
Analysis
Billing
Visio
Mobile Communications
Mobile Applications
Android
Customer Satisfaction
Outlook
Teamwork
Telephone Skills
Operating Systems
Call Center
Excel
Customer Relations
Computer Hardware
Windows Mobile Devices
Research
English
Word
Inbound
Documentation
4G
Mobile Devices
System Administration
Microsoft Office
Technical Support
Software Documentation
Team Building
Telecommunications
Mobile Technology
User Acceptance Testing
Microsoft Word
Customer Support
Microsoft Excel
Technical Troubleshooting
Team Leadership
Application Testing
Emerging Technologies
Telecommunication Networks
Fraud Analysis
System Triage
Test Scripts
Microsoft Powerpoint
Microsoft Outlook
Microsoft Publisher
Adobe Creative Suite
Bmc Remedy
Inventory Trouble Ticket System
Nuance Communications Products
Syniverse
Tsys
Mercury Test Tools
Risk Assessment
Credit Card Fraud
Bank Secrecy Act
Comptia A+ Certification
Web Chat
Cellular Communications
Android Support
Iphone Support
Iphone
Customer Service
Wireless
Mobile Internet
Windows
Lte
Cdma
Gsm
Mobile Broadband
Call Centers
Databases
Powerpoint
Analysis
Billing
Visio
Mobile Communications
Mobile Applications
Android
Customer Satisfaction
Outlook
Teamwork
Telephone Skills
Operating Systems
Call Center
Excel
Customer Relations
Computer Hardware
Windows Mobile Devices
Research
English
Word
Inbound
Documentation
4G
Interests:
Technology
Professional Networking
Wireless Communications
Mobile Networks
Professional Networking
Wireless Communications
Mobile Networks
Certifications:
License Comp001020650474
Comptia A+
Comptia, License Comp001020650474
Comptia A+
Comptia, License Comp001020650474