Resumes
Resumes
Pallavi Kaushal
View pageLocation:
Shreveport, LA
Industry:
Outsourcing/Offshoring
Work:
Sykes Assistance Services Jan 2012 - Mar 2015
Customer Service Team Manager-Toyota Lexus Cic
Customer Service Team Manager-Toyota Lexus Cic
Education:
Panjab University,Chandigarh 2002 - 2003
Panjab University,Chandigarh 1999 - 2002
Bachelors, Bachelor of Science, Economics, Education
Panjab University,Chandigarh 1999 - 2002
Bachelors, Bachelor of Science, Economics, Education
Skills:
Call Centers
Contact Centers
Customer Experience
Customer Satisfaction
Customer Service
Bpo
Outsourcing
Technical Support
Service Delivery
Windows 7
Workforce Management
Troubleshooting
Crm
Vendor Management
Process Improvement
Performance Management
Team Leadership
Team Management
Operations Management
Management
Recruiting
Business Analysis
Leadership
Website Creation
Website Development
Lytec
Business Process Improvement
Contact Centers
Customer Experience
Customer Satisfaction
Customer Service
Bpo
Outsourcing
Technical Support
Service Delivery
Windows 7
Workforce Management
Troubleshooting
Crm
Vendor Management
Process Improvement
Performance Management
Team Leadership
Team Management
Operations Management
Management
Recruiting
Business Analysis
Leadership
Website Creation
Website Development
Lytec
Business Process Improvement
Languages:
English
Hindi
Punjabi
Hindi
Punjabi