Niv Lavi

Alpharetta, GA

Computer Software

Calanit Carmon Aug 23, 2003 - Oct 27, 2008
Microsoft Israel Call Center Manager
Sight & Sound Theatres Nov 2000 - Aug 2003
Trainer
Microsoft Nov 2000 - Aug 2003
Emea Partner Success Manager

Holon Institute of Technology 2007 - 2009
Master of Science, Masters, Management Netanya Academic College 2000 - 2003
Bachelors, Bachelor of Science, Computer Science

Project Management
Customer Service
Coaching
Recruiting
Microsoft Technologies
Enterprise Software
Team Leadership
Integration
Pre Sales
Consulting
Outsourcing
Call Center
Cross Functional Team Leadership
Vendor Management
Business Intelligence
Software Project Management
Management
Software Development
Professional Services
Training
Customer Experience
Leadership
Project Planning
It Strategy
Security
Call Centers
System Architecture
Strategy
Service Delivery
Mobile Devices
Enterprise Architecture
Crm
Itil
Telecommunications
It Service Management
Customer Relationship Management
Microsoft Products

English
Hebrew

Copc-2000
Customer Operation Performance Center Inc.

10800 east Geddes Ave, Englewood, CO 80112

Telecommunications

Amdocs
Account and Delivery Director
Amdocs Jul 2006 - Oct 2018
Solution Development Manager
Amdocs Jul 2000 - Jun 2006
Development Group Lead
Amdocs Nov 1996 - Jun 2000
C++ Developer and Team Lead
Amdocs Nov 1994 - Nov 1996
C++ Developer

Integration
Software Project Management
Software Development
Oracle
Requirements Analysis
Pmp
Sdlc
Unix
Agile Methodologies
Project Management
Project Delivery
Crm
Telecommunications
Databases
Testing
Vendor Management
Sql
Business Analysis
Solution Architecture
Pmo
Business Requirements
Pl/Sql
Visio
Release Management
Software Design
Software Implementation
Object Oriented Design
Weblogic
Business Intelligence
Business Process
Billing Systems
Enterprise Architecture
Team Leadership
Waterfall
Cobol
It Management
Web Applications
Requirements Gathering
Project Planning
Java Enterprise Edition
Systems Analysis
Scrum
Web Development
Web Services
Xml
Adobe Marketing Cloud
Atg Commerce
Adobe Experience Manager
Management
Program Management

Hebrew
English

License 1219347
License 583002
License Comp001020558866
License Ciw Javascript Specialist
License 10186165
Oracle Certified Professional, Java Se Programmer
Professional Scrum Master I
Oracle Certified Professional, Java Se 6 Programmer
Develop Websites and Components on Aem 6
Project Management Professional (Pmp)
Ciw Web Foundations Associate
Comptia A+ Ce
Ciw Javascript Specialist
Mta - Web Development Fundamentals (C#)
Ciw Web Design Specialist
Ciw V5 Database Design Specialist
Perl Specialist
Web Development Professional
The Project Management Institute (Pmi), License 1219347
Ciw, License 583002
Comptia, License Comp001020558866
Ciw, License Ciw Javascript Specialist
Microsoft, License 10186165
Oracle
Scrum.org
Adobe