Work:
THE SAUDI INVESTMENT BANK
Riyadh
Mar 2010 to Nov 2012
General Manager, Service & Quality
CITIGROUP Inc
Apr 2007 to Feb 2010
S.V.P. International Head of Service and Quality
CITIGROUP Inc
New York, NY
2004 to 2010
CITIGROUP Inc
Nov 2005 to Apr 2007
V.P. Director of Global Reporting, Global Consumer Advocacy And Quality
CITIGROUP Inc
Jun 2004 to Nov 2005
V.P. Strategic Project Manager, Citibank NA
Start-up joint venture
New York, NY
Jun 2003 to Jun 2004
CONSULTANT, Business Development
BANK OF AMERICA CORPORATION
New York, NY
Mar 2002 to May 2003
V.P. Senior Change Consultant Strategic Planning, Productivity & Quality, Asset Management Group
CITIGROUP Inc
Jun 2000 to Mar 2002
V.P. Quality Director, Latin America Client Fulfillment & Technology
CITIGROUP Inc
New York, NY
Jun 1999 to Mar 2002
CITIGROUP Inc
Aug 1999 to Jun 2000
A.V.P. Quality Director
CITIGROUP Inc
Jun 1999 to Aug 1999
A.V.P. Quality Manager
GENERAL ELECTRIC INFORMATION SERVICES
Rockville, MD
May 1998 to Apr 1999
Business Analyst - Six Sigma Black Belt
Education:
George Washington University
Washington, DC
May 1999
Master of Business Administration in Finance and Investments
Univ. of Maryland School of Law
Baltimore, MD
May 1996
Juris Doctor in Corporate/International Law
Ottawa University
Ottawa, KS
May 1993
Bachelor of Arts in French
