Inventors:
- San Jose CA, US
Mark Andrew Picone - Naples FL, US
Maninder Singh Sawhney - San Jose CA, US
Eric L. Cox - Los Gatos CA, US
Ashley Elizabeth Wells - San Francisco CA, US
Nicholas James Woo - San Jose CA, US
Vineet Bhalla - Sunnyvale CA, US
Brandon John Tatton - Pleasant Grove UT, US
Amit Sethi - Foster City CA, US
Simmi Kochhar Bhargava - Cupertino CA, US
Ryan John Stansfield - Danville CA, US
Sharad Narang - New Delhi, IN
Samarpan Das - Bangalore, IN
Krishna Kishore Veturi - San Jose CA, US
Brian Daniel Block - Saratoga CA, US
Purnaram Kodavatiganti - Dublin CA, US
Thomason Nguyen - Sunnyvale CA, US
Dhrumil Bharat Joshi - Santa Clara CA, US
Amarendra Reddy Duvvuru - Dublin CA, US
Ashfaq Mohiuddin - Orinda CA, US
Sumesh Kumar - Palo Alto CA, US
International Classification:
G06Q 30/02
G06Q 40/00
G06N 20/00
G06F 11/34
G06F 9/451
Abstract:
Data-driven operating model (DDOM) systems and techniques are described to manage implementation, access, and promotion of digital services by a service provider system. In one example, the DDOM system includes a data aggregation module, a journey manager module and a segment manager module. The data aggregation module supports a unified data architecture that is then leverage by the journey and segment manager modules to support matrixed journey stage and segmentation of a data lake to provide insights that are not possible by a human being alone, that are usable to manage implementation, access, and promotion of digital services by a service provider system.
