Resumes
Resumes
Director, Cx Innovation And Digital Transformation
View pageLocation:
Charlotte, NC
Industry:
Computer Software
Work:
Pegasystems
Director, Cx Innovation and Digital Transformation
Cisco Jul 2012 - Dec 2017
Digital Transformation Leader, Business Outcomes and Iot Consulting Team
Quaero Jan 2004 - Jun 2012
Executive Director Customer Engagement and Digital Transformation
Cendant Jun 2001 - Jan 2004
Director Global Database Marketing
Norkom Technologies Apr 1999 - May 2001
Principal Consultant Financial Services Analytics
Director, Cx Innovation and Digital Transformation
Cisco Jul 2012 - Dec 2017
Digital Transformation Leader, Business Outcomes and Iot Consulting Team
Quaero Jan 2004 - Jun 2012
Executive Director Customer Engagement and Digital Transformation
Cendant Jun 2001 - Jan 2004
Director Global Database Marketing
Norkom Technologies Apr 1999 - May 2001
Principal Consultant Financial Services Analytics
Education:
University College Dublin 1992 - 1994
Masters, Business University College Dublin 1988 - 1989
University College Dublin 1984 - 1988
Bachelors, Bachelor of Science, Physics
Masters, Business University College Dublin 1988 - 1989
University College Dublin 1984 - 1988
Bachelors, Bachelor of Science, Physics
Skills:
Business Process Improvement
Marketing Strategy
Organizational Design
Change Management
Marketing Management
Business Strategy
Business Transformation
Performance Management
Management Consulting
Business Analytics
Predictive Analytics
Customer Analytics
Analytics
Customer Analysis
Strategy
Crm
Leadership
Management
Business Intelligence
Database Marketing
Segmentation
Direct Marketing
Project Management
Business Process
It Strategy
Financial Services
Program Management
Marketing Automation
Customer Relationship Management
Digital Transformation
Agile
Business Development
Innovation
Strategic Planning
Marketing Strategy
Organizational Design
Change Management
Marketing Management
Business Strategy
Business Transformation
Performance Management
Management Consulting
Business Analytics
Predictive Analytics
Customer Analytics
Analytics
Customer Analysis
Strategy
Crm
Leadership
Management
Business Intelligence
Database Marketing
Segmentation
Direct Marketing
Project Management
Business Process
It Strategy
Financial Services
Program Management
Marketing Automation
Customer Relationship Management
Digital Transformation
Agile
Business Development
Innovation
Strategic Planning
Certifications:
Six Sigma Black Belt
Certificate In Solution Selling
Enabling Technologies For Data Science and Analytics: the Internet of Things
Columbia University In the City of New York
Certified Systems Architect
Certificate In Solution Selling
Enabling Technologies For Data Science and Analytics: the Internet of Things
Columbia University In the City of New York
Certified Systems Architect