Resumes
Resumes
Universal Service Executive
View pageLocation:
924 Warren Avenue Ext, Brockton, MA 02301
Industry:
Telecommunications
Work:
AT&T - Boston, MA since Nov 2011
Service Executive - Signature Client Group
AT&T Jan 2009 - Nov 2011
Mobility Service Manager
AT&T Oct 2007 - Dec 2008
Service Manager -Wireline
U.S. Postal Service May 1992 - Sep 2007
Various
Service Executive - Signature Client Group
AT&T Jan 2009 - Nov 2011
Mobility Service Manager
AT&T Oct 2007 - Dec 2008
Service Manager -Wireline
U.S. Postal Service May 1992 - Sep 2007
Various
Education:
University of Massachusetts Dartmouth 2000 - 2003
MBA Roger Williams University 1987 - 1991
BS, Marketing
MBA Roger Williams University 1987 - 1991
BS, Marketing
Skills:
Telecommunications
Customer Satisfaction
Account Management
Vendor Management
Wireless
Voip
Managed Services
Troubleshooting
Solution Selling
Salesforce.com
Customer Service
Customer Relations
Process Improvement
Team Leadership
Selling
Sales Operations
Sales Support
Billing
Six Sigma
Problem Solving
Team Building
Strategic Planning
Negotiation
Business Analysis
Excel
Powerpoint
Consultative Selling
Marketing Strategy
Word
Administration
Microsoft Office
Management
Project Management
Leadership
Unified Communications
Wireless Technologies
Voice Over Ip
Customer Relationship Management
Internet Protocol
Networking
Mobile Devices
Strategy
Customer Relationship Management
Customer Satisfaction
Account Management
Vendor Management
Wireless
Voip
Managed Services
Troubleshooting
Solution Selling
Salesforce.com
Customer Service
Customer Relations
Process Improvement
Team Leadership
Selling
Sales Operations
Sales Support
Billing
Six Sigma
Problem Solving
Team Building
Strategic Planning
Negotiation
Business Analysis
Excel
Powerpoint
Consultative Selling
Marketing Strategy
Word
Administration
Microsoft Office
Management
Project Management
Leadership
Unified Communications
Wireless Technologies
Voice Over Ip
Customer Relationship Management
Internet Protocol
Networking
Mobile Devices
Strategy
Customer Relationship Management
Languages:
Portuguese
Certifications:
Six Sigma Green Belt
Nelson Resende
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