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Nazli Alagheband

from Irvine, CA
Age ~44
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Also known as:
Nazli D
Related to:
Tannaz Alagheband, 37Ali Alagheband, 76Zohreh Kavandi, 70Shohreh Kavandi, 62
Connected to:
Aldijana Alagic, 44Almir Alagic, 41Priya Alagiri, 58Barbara K Alagna, 81Jacqueline Alagna, 70Mark A Alagna, 57Sam Alagna, 99Teresa L Alagna, 50Abel F Alago, 60Nicole Alago, 33

Nazli Alagheband Phones & Addresses

  • Irvine, CA
  • Mountain View, CA
  • San Francisco, CA
  • 220 Nice Ln, Newport Beach, CA 92663

Work

Company: Google Jun 2009 Position: Contact center engineer

Education

Degree: MS School / High School: California State University-Los Angeles 2003 to 2005 Specialities: Telecommunications

Skills

Technical Program Management • Program Management • Project Management • Voip • Telecommunications • Data Center • Telephony • Contact Centers

Languages

English • Persian

Industries

Information Technology And Services

Resumes

Resumes

Nazli Alagheband Photo 1

Programs Lead For Google Analytics And Measurement

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Location:
3395 Michelson Dr, Irvine, CA 92612
Industry:
Information Technology And Services
Work:
Google since Jun 2009
Contact Center Engineer
Alorica Oct 2007 - May 2009
Sr. Telecom Engineer
Merrill & Associates Oct 2006 - Jun 2007
Project Manager
Ameriquest Mortgage 2004 - 2006
Telecom Engineer
Education:
California State University-Los Angeles 2003 - 2005
MS, Telecommunications
Skills:
Technical Program Management
Program Management
Project Management
Voip
Telecommunications
Data Center
Telephony
Contact Centers
Languages:
English
Persian

Publications

Us Patents

System And Method For Enforcing A Recording Preference

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US Patent:
8644457, Feb 4, 2014
Filed:
Oct 1, 2012
Appl. No.:
13/632794
Inventors:
Nazli Alagheband - San Francisco CA, US
Mel Patrick McCarthy - Dublin, IE
Claus Regenbrecht - Dublin, IE
Assignee:
Google Inc. - Mountain View CA
International Classification:
H04M 1/64
US Classification:
379 8801, 3792661
Abstract:
A system and method are provided for allowing a user to consent to call recording. A user is prompted to make a recording preference. The recording preference is stored in a table indexed by UCID (universal call ID) or as part of a UUI (user-to-user information) field of the call. A recording module and/or a compliance manager, both associated with a call center, are configured to record or not record the call based on the recording preference. The recording preference can be enforced on incoming and outgoing calls to and from the call center. Advantageously, the user's recording preference is enforced throughout the call, regardless of how the call is routed/transferred within the call center.

System And Method For Enforcing A Recording Preference

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US Patent:
8477915, Jul 2, 2013
Filed:
Oct 1, 2012
Appl. No.:
13/632819
Inventors:
Nazli Alagheband - San Francisco CA, US
Mel Patrick McCarthy - Dublin, IE
Claus Regenbrecht - Dublin, IE
Assignee:
Google Inc. - Mountain View CA
International Classification:
H04Q 11/00
H04M 3/00
H04W 4/00
G06F 15/16
US Classification:
379 8823, 370260, 370354, 370412, 379 85, 379 8801, 379 8813, 37926509, 37926601, 455406, 4554141, 4554352, 705 11, 709219
Abstract:
A system and method are provided for allowing a user to consent to call recording. A user is prompted to make a recording preference. The recording preference is stored in a table indexed by UCID (universal call ID) or as part of a UUI (user-to-user information) field of the call. A recording module and/or a compliance manager, both associated with a call center, are configured to record or not record the call based on the recording preference. The recording preference can be enforced on incoming and outgoing calls to and from the call center. Advantageously, the user's recording preference is enforced throughout the call, regardless of how the call is routed/transferred within the call center.
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Nazli Alagheband from Irvine, CA, age ~44 Get Report