Nathan A Monk

221 Bolivar St, Jefferson City, MO 65101

Information Technology And Services

Microsoft
Technical Account Manager
Flexmanage Jun 2017 - Aug 2018
Managing Consultant
Williams-Sonoma, Inc. Jun 2014 - Jun 2017
Senior Systems Engineer
Hewlett-Packard Aug 2013 - Jun 2014
Network Engineer
Agreeya Solutions Aug 2012 - Jul 2013
Systems Engineer

Western Governors University 2014 - 2016
Bachelors Mti College 2009 - 2012
Associates, Associate of Arts Itt Technical Institute - Harrisburg 2008 - 2009

Active Directory
Servers
Windows Server
Microsoft Exchange
Virtualization
Windows 7
Cloud Computing
Troubleshooting
Hardware
Sharepoint
Switches
Technical Support
System Deployment
Help Desk Support
Microsoft Technologies
Information Technology
Integration
Routers
System Administration
Voip
Dns
Software Installation
Windows
Operating Systems
Team Leadership
Rubrik
Nutanix
Dhcp
Printers
Dynamic Host Configuration Protocol
Vmware Esx
Sccm
Vpn
Mobile Devices
It Operations
Windows Server 2003
Hyper V
Group Policy
Laptops
Meraki/Cisco Cloud Networking Appliances
Windows Intune
Remote User Support
Teamviewer
Avaya Ip Telephony
Networking
Workstations
Desktop Computers
Cloudbolt

Children
Poverty Alleviation
Science and Technology
Animal Welfare
Arts and Culture

Hewlett Packard

Aug 2013 to 2000
Network Engineer, R&D Remote Test Lab
AgreeYa Solutions Inc
Folsom, CA
Aug 2012 to Aug 2013
Systems Engineer & Cloud Specialist
Bag King Inc

Apr 2009 to Aug 2012
Network Administrator / Retail Ops Mgr

MTI College
Sacramento, CA
Oct 2012
Associate of Applied Science in Information Technology
Western Governors University
Salt Lake City, UT
Bachelor of Applied Science in Information Technology

Windows Servers: 2003/2008/2012 Windows OS: XP/Vista/7/8/8.1 Linux OS: CentOS, RedHat, Mint, Kali, Debian, Fedora, Ubuntu Office: (2003/ 07/ 10/ 13) Office 365: Lync, Exchange, CRM, SharePoint Security: Microsoft Intune, Forefront, Avast, Malwarebytes, Comodo, Symantec, Trend Micro, AVG Switches-Routers-Firewalls: HP, Meraki, Cisco, Dell, Juniper, MikroTik, Asus, Netgear Virtualization: Hyper-V, Virtual PC, Virtual Box, VMware, vSphere, vCenter, vCloud, ESXi, Citrix ConnectWise, AutoTask, Level Platforms, OTRS MRV Layer1, MRV Console Servers 17+ Years of customer service management Remote Support: TeamViewer, Join.me, LogMeIn Central, LogMeIn Rescue, Intune, GoToMeeting, Lync, Level Platforms, ScreenConnect Phone systems: Avaya, OnSip, Lync, Cisco, RingCentral Certified Shopping Carts: Newegg.com, Amazon.com, Buy.com Excellent time management and scheduling skills that include creation of employee shift schedules, projects, and operations management Precise and thorough research capabilities resulting in fast and accurate results Outstanding problem solving skills Telnet, SSH, CLI

Bag King Inc, Natomas, CA

Apr 2009 to 2000
Retail Ops Mgr / Network Administrator
Surf & Skate
Fair Oaks, CA
Apr 2008 to Apr 2009
District Manager / Merchandiser
Hollywood Video
Roseville, CA
Nov 2007 to Apr 2008
Assistant Manager

MTI College
Sacramento, CA
Associate of Applied Science in Information Technology