Naseem Banu Baksh

Collegeville, PA

Management Consulting

University of Pennsylvania Mar 2017 - Jun 2017
Communications Coordinator - Wharton Computing
Comcast Jan 2016 - Jul 2016
Analyst - National Resource Optimization Center
Corporate Call Center, Inc. Oct 2015 - Dec 2015
Workforce Analyst
City of Philadelphia Sep 2014 - Jul 2015
311 Contact Center Agent Supervisor
Educational Testing Service (Ets) May 2014 - Jul 2014
Test Security Analyst

Market Research
Management
Leadership
Strategic Planning
Data Analysis
Research
Customer Service
Project Planning
Marketing
Analysis
Market Analysis
Marketing Strategy
Financial Analysis
Microsoft Excel
Marketing Research
Project Management
Team Leadership
Strategy
Public Speaking
Spanish
Training
Microsoft Office
Budgets
Negotiation
Teamwork
Call Centers
Business Development
Business Planning
Social Networking
Customer Service Operations
Financial Modeling
Social Media
Competitive Analysis
Entrepreneurship
Business Strategy
Qualitative Research
Management Consulting
Employee Training
Call Center
Powerpoint
Client Services
Operations Management
Cold Calling
Project Coordination
Recruiting
Database Management
Payroll
New Hire Orientation

Fundamentals of Project Managment
Chester County Economic Development Council

Greater Philadelphia Area

Real Estate

Educational Testing Services (ETS)
Ewing, NJ
May 2014 to Jul 2014
Test Security Analyst
Summer Search
Philadelphia, PA
May 2013 to Aug 2013
Projects & Operations Associate
Survey Research Center (SRC) Saint Joseph's university
Philadelphia, PA
2007 to 2013
Call Center Supervisor
Cushman & Wakefield of Pennsylvania, inc
Philadelphia, PA
2000 to 2007
Research Associate

Chester County Industrial Development Council
2014
Certificate, in Fundamentals of Project Management
Urban League of Philadelphia
2013
Certificate in Customer Service Management
Saint Joseph's University
Philadelphia, PA
2012
Bachelor of Science in Business Administration