Resumes
Resumes

Senior Manager
View pageLocation:
San Francisco, CA
Industry:
Computer Software
Work:
AOL since Apr 2012
Director, Business Operations and Customer Advocacy
AOL Oct 2009 - Mar 2012
Sr. Manager, Marketing and Customer Advocacy
AOL Time Warner Mar 2006 - Oct 2009
Technical Manager, SW QA Engineering
AOL Time Warner Sep 2005 - Mar 2006
Associate Technical Manager, SW QA Engineering
America Online Sep 2001 - Sep 2005
Senior Software Quality Assurance Engineer
Director, Business Operations and Customer Advocacy
AOL Oct 2009 - Mar 2012
Sr. Manager, Marketing and Customer Advocacy
AOL Time Warner Mar 2006 - Oct 2009
Technical Manager, SW QA Engineering
AOL Time Warner Sep 2005 - Mar 2006
Associate Technical Manager, SW QA Engineering
America Online Sep 2001 - Sep 2005
Senior Software Quality Assurance Engineer
Education:
Northwestern Polytechnic University 1995 - 1997
Master of Science, Masters, Computer Science San Jose State University 1991 - 1995
Bachelors, Bachelor of Science, Computer Science Delhi University
Masters H.r. College of Commerce and Economics
Bachelor of Commerce, Bachelors
Master of Science, Masters, Computer Science San Jose State University 1991 - 1995
Bachelors, Bachelor of Science, Computer Science Delhi University
Masters H.r. College of Commerce and Economics
Bachelor of Commerce, Bachelors
Skills:
Mobile Devices
Mobile Applications
Web Applications
Crm
Customer Care
Cross Functional Team Leadership
Team Management
Salesforce.com
Leadership
Management
Technical Support
Team Leadership
People Skills
Customer Service
People Development
Customer Support
Quality Assurance
Software Quality Assurance
Testing
Scrum
Sdlc
Team Building
Customer Satisfaction
Customer Insight
Customer Experience
Troubleshooting
Social Media
Mobile Applications
Web Applications
Crm
Customer Care
Cross Functional Team Leadership
Team Management
Salesforce.com
Leadership
Management
Technical Support
Team Leadership
People Skills
Customer Service
People Development
Customer Support
Quality Assurance
Software Quality Assurance
Testing
Scrum
Sdlc
Team Building
Customer Satisfaction
Customer Insight
Customer Experience
Troubleshooting
Social Media
