Monica R Nesby

13421 Henneman Dr, Pflugerville, TX

Insurance

Cigna Sep 2016 - Jul 19, 2018
Customer Service Representative
Cigna Health Benefits Sep 2016 - Jul 19, 2018
Policy Holder Processor
State Farm Apr 2013 - Jun 2016
Customer Service Manager
State Farm Apr 2013 - Sep 2014
Customer Service Representative

Milan Institute 2006 - 2007
Somerset High School 2000 - 2004
St Phillips College San Antonio, Tx

Customer Service
Marketing Communications
Telemarketing
Organization and Prioritization Skills
Phone Etiquette
Strategic Leadership
Telephone Skills
Proficient Typing Skills
Insurance
Data Entry
Receptionist Duties
Filing
Customer Retention
Appointment Scheduling
Sales
Training
Team Building
Customer Satisfaction
Teamwork
Communication
Communication Skills
Secretarial Skills
Auto Insurance
Billing Process
Telecommuting
Account Management
Management
Administrative Assistance

River City Care Center
San Antonio, TX
Oct 2012 to Dec 2012
Dietary Aide
Silver Creek Manor
San Antonio, TX
May 2009 to Dec 2009
Nursing Assistant
Burlington Coat Factory
Virginia Beach, VA
Aug 2007 to Feb 2008
Sales Associate/ Customer Service
Pizza Hut
Virginia Beach, VA
Jun 2007 to Nov 2007
Customer Service Representative

St Phillips College
San Antonio, TX
Oct 2012
GED in General Education
Savant Achievement Center
San Antonio, TX
May 2009
Nursing Assistant
Milan Institute of Cosmetology
San Antonio, TX
Jan 2007
Somerset High School
Somerset, TX

Good Customer Service skills, Efficient Leadership skills, Provide great assistance to Customers, Elderly and Children. Fundamental Computer skills on PC & Macintosh (Word, Excel)