Michelle A Jeu

800 south Espanola St, Las Cruces, NM 88001

Hospital & Health Care

The West Clinic Oct 2013 - Jul 2016
Breast Cancer Quality Coordinator
Penn Medicine, University of Pennsylvania Health System Aug 1, 2012 - Jul 1, 2013
Healthcare Administrative Services - Operations and Process Improvement Consultant
Penn Medicine, University of Pennsylvania Health System Jun 2012 - Aug 2012
Healthcare Administrative Intern and Safety, Quality, and Performance Improvement Consultant
St Christopher’s Hospital For Children Apr 2012 - Jun 2012
Multidisciplinary Rounds Quality and Process Improvement Intern and Consultant
Walgreens Aug 2010 - Feb 2011
Service Clerk

Burrell College of Osteopathic Medicine 2016
Drexel University 2011 - 2013
Master of Public Health, Masters, Management The University of Memphis 2010 - 2011
University of Tennessee, Knoxville 2006 - 2010
Bachelors, Bachelor of Arts Drexel University

Public Health
Healthcare
Healthcare Management
Policy
Health Policy
Hospitals
Policy Analysis
Oncology
Quality Improvement Processes
Patient Safety
Clinical Operations
Hospital Operations
Spss
Quality Patient Care
Pdsa
Lean Six Sigma
Cqi
Survivorship
Breast Cancer
Medicine
Project Management
Process Improvement
Strategic Planning
Community Health
Healthcare Information Technology
Microsoft Word
Literature Reviews
Powerpoint
Program Evaluation
Research Design
Health Education
Change Management
Outlook
Microsoft Excel
Healthcare Information Systems
Data Analysis
Quality Improvement
Public Policy
Healthcare Information Technology
Business Process Improvement

Cantonese

Hospital of the University of Pennsylvania

Aug 2012 to Present
Healthcare Administrative Services and Quality Improvement Consultant
Hospital of the University of Pennsylvania
Philadelphia, PA
Jun 2012 to Aug 2012
Healthcare Administrative Intern and Quality Improvement Consultant
St. Christopher's Hospital for Children
Philadelphia, PA
Apr 2012 to Jun 2012
Multidisciplinary Rounds Quality Improvement Intern and Consultant
UT Department of University Housing- Clement Hall
Knoxville, TN
Aug 2008 to May 2009
Resident Assistant

Drexel University School of Public Health
Philadelphia, PA
2011 to 2013
MPH in Health Management and Policy
The University of Tennessee
Knoxville, TN
2006 to 2010
Bachelor of Arts in Bachelor of Arts in Classical Civilizations, minor in Biochemistry and Molecular Biology

Administrative Skills/Computer Applications MS Word Advanced, MS Excel Intermediate, MS PowerPoint Intermediate, & MS Outlook Advanced Some experience with: SPSS, Matlab, & Maplesoft programs CQI, PDSA, Lean Six Sigma, Change Management, & Diffusion of Innovations Bilingual- fluent in Conversational (Speaking) Chinese -Cantonese dialect Trained in Higher Education Administration, Conflict Mediation, & Question, Persuade, Refer (QPR) Suicide Prevention