Michael J Castelvetre

2231 Clove Ter, Baltimore, MD 21209

Computer Software

Brink’s Aug 2018 - Apr 2020
Product Support Manager
Olenick & Associates Jun 2013 - Apr 2014
Senior Consultant
Harland Clarke Spectrum K12 Apr 2012 - Jun 2013
Technical Engineer
Ups Logistics Technologies Mar 2007 - Apr 2012
Customersupport Technician
Ups Aug 2003 - Mar 2007
Systems Consultant

Salesforce.com
Troubleshooting
Process Improvement
Virtualization
Call Center
Project Management
Microsoft Office
Customer Service
Microsoft Sql Server
Integration
Sql
Team Leadership
Training
Microsoft Excel
Visio
Outlook
Windows Server
Windows
Business Analysis
Testing
Operations Management
Logistics
Saas
Cloud Computing
Account Management
Software Development
System Administration
Software Installation
Call Centers
Security
Quality Assurance
Ms Project
Access
Data Analysis
Iis
Enterprise Software
Disaster Recovery
Operating Systems
Program Management
Software Documentation
Mobile Devices
Technical Support

Baltimore, MD

Technician

Olenick & Associates
Baltimore, MD
May 2013 to Apr 2014
Senior Consultant
Harland Clarke
Towson, MD
Apr 2012 to May 2013
Technical Engineer
UPS Logistics Technologies Inc. /Roadnet Technologies Inc

Mar 2007 to Apr 2012
Customer Support Technician
UPS Logistics Technologies Inc. /Roadnet Technologies Inc
Towson, MD
Aug 2003 to Apr 2012
UPS Logistics Technologies Inc. /Roadnet Technologies Inc

Aug 2003 to Mar 2007
Systems Consultant
Tek Systems, All Weather Inc

Jun 2002 to Jan 2003
Applications Support Engineer
Tek Systems, All Weather Inc
Hunt Valley, MD
Sep 2001 to Jan 2003
Tek Systems, All Weather Inc

Sep 2001 to Jun 2002
Jr. Software Engineer

King's College
Wilkes-Barre, PA
May 2000
B.S. in Computer Science