Industry:
Financial Services
Work:
John Hancock Financial Services, Inc. since 2005
Compliance Project Director, PMP
John Hancock Mutual Funds Nov 1993 - Oct 1995
Retail Operations Manager
Putnam Investments Sep 1992 - Nov 1993
Shareholder Services Supervisor
Education:
Northshore Community College 1993 - 2012
Associate of Science (AS), Business Administration and Management, General
The University of Connecticut 1983 - 1984
Salem State College 2012
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Skills:
Risk Assessment
Business Process Improvement
Testing
Vendor Management
Strategic Planning
Customer Service
Requirements Analysis
Business Requirements
Financial Services
Project Planning
Compliance
Management
Project Portfolio Management
Requirements Gathering
Certifications:
Project Management Professional
