Resumes
Resumes
Help Desk / Contractor
View pageLocation:
Orlando, Florida Area
Industry:
Information Technology and Services
Information Technology Specialist
View pageLocation:
Orlando, FL
Industry:
Information Technology And Services
Work:
Server Intellect - Orlando, Florida Area since Mar 2013
Web Hosting Customer Support Technician
SmartSource Technical Staffing Sep 2012 - Dec 2012
Technical Support Contract
SmartSource Technical Staffing - Maitland, Florida Sep 2011 - Dec 2011
Technical Support Contract
Modis - Altamonte Springs, Florida Jul 2010 - Sep 2010
Contractor Technical Support Representative
Tek Systems Jun 2010 - Jun 2010
Contractor
Web Hosting Customer Support Technician
SmartSource Technical Staffing Sep 2012 - Dec 2012
Technical Support Contract
SmartSource Technical Staffing - Maitland, Florida Sep 2011 - Dec 2011
Technical Support Contract
Modis - Altamonte Springs, Florida Jul 2010 - Sep 2010
Contractor Technical Support Representative
Tek Systems Jun 2010 - Jun 2010
Contractor
Education:
Seminole State College of Florida 2010 - 2012
A. S. Network Services Technology, Network Administration Louisiana Tech University 1996 - 2000
Haughton 1992 - 1996
A. S. Network Services Technology, Network Administration Louisiana Tech University 1996 - 2000
Haughton 1992 - 1996
Skills:
Servers
Troubleshooting
Technical Support
Computer Hardware
Operating Systems
Networking
Software Installation
Microsoft Office
Linux
Windows
Routers
Windows Server
Computer Repair
Dns
Hardware
A+ Certified
Vpn
Php
Firewalls
Printers
Information Technology
Active Directory
Windows 7
Html
Help Desk Support
Call Centers
System Administration
Mysql
Wireless Networking
Vmware
Windows Xp
Comptia A+ Certification
Web Design
Css
Laptops
Citrix
Printer Support
Microsoft Certified Professional
Windows Xp Pro
Web Servers
Radio Host
Comptia A+
Troubleshooting
Technical Support
Computer Hardware
Operating Systems
Networking
Software Installation
Microsoft Office
Linux
Windows
Routers
Windows Server
Computer Repair
Dns
Hardware
A+ Certified
Vpn
Php
Firewalls
Printers
Information Technology
Active Directory
Windows 7
Html
Help Desk Support
Call Centers
System Administration
Mysql
Wireless Networking
Vmware
Windows Xp
Comptia A+ Certification
Web Design
Css
Laptops
Citrix
Printer Support
Microsoft Certified Professional
Windows Xp Pro
Web Servers
Radio Host
Comptia A+
Interests:
Networking
Computers
Nerdcore
Comics
Science
Cisco
Demoscene
Linux
Publishing
Servers
Windows
Music
Geek
Chiptunes
Tech
Computers
Nerdcore
Comics
Science
Cisco
Demoscene
Linux
Publishing
Servers
Windows
Music
Geek
Chiptunes
Tech
Languages:
English
Certifications:
License 6860749
License Comp001008664252
Comptia Security Ce
Microsoft, License 6860749
Comptia, License Comp001008664252
Comptia
Installing and Configuring Windows Server 2012
Micosoft Certified Professional
Comptia A (It Technician)
Comptia A (It Technician)
Comptia Security Ce
Mcsa
License Comp001008664252
Comptia Security Ce
Microsoft, License 6860749
Comptia, License Comp001008664252
Comptia
Installing and Configuring Windows Server 2012
Micosoft Certified Professional
Comptia A (It Technician)
Comptia A (It Technician)
Comptia Security Ce
Mcsa
Matthew Kilburn Orlando, FL
View pageWork:
SmartSource@Univers
Maitland, FL
Sep 2012 to Dec 2012
Technical Support Representative
SmartSource@Univers
Maitland, FL
Sep 2011 to Dec 2011
Technical Support Representative
Modis@CenturyLink
Altamonte Springs, FL
Jul 2010 to Aug 2010
Technical Support Representative
Teksystems@Adventis Health
Lake Mary, FL
Jun 2010 to Jun 2010
Help Desk Analyst 1
Compucom @ Wyndham Vacation Ownership
Orlando, FL
Mar 2010 to Mar 2010
Help Desk Analyst 1
TEKsystems @ Sungard Higher Education
Maitland, FL
Jul 2009 to Mar 2010
Help Desk Analyst 1
Convergys
Jul 2008 to Oct 2008
Team Lead
Convergys
Lake Mary, FL
Jan 2006 to Oct 2008
Technical Support Specialist / Team Lead
A-Advanced Fire and Safety, Inc
Miami, FL
Jun 1998 to Jul 2008
Technical Consultant (On-Call Support)
Convergys
Jan 2008 to Jun 2008
Team Lead
Convergys
Dec 2006 to Dec 2007
Team Lead
Convergys
Sep 2006 to Dec 2006
Technical Support Agent
Convergys
Jan 2006 to Sep 2006
Technical Support Specialist
ACCENT Marketing
Eustis, FL
Apr 2005 to Aug 2005
Customer Service Agent - Sprint PCS
Convergys
Lake Mary, FL
Jun 2004 to Apr 2005
Customer Contact Center Agent - Charter Communications
Maitland, FL
Sep 2012 to Dec 2012
Technical Support Representative
SmartSource@Univers
Maitland, FL
Sep 2011 to Dec 2011
Technical Support Representative
Modis@CenturyLink
Altamonte Springs, FL
Jul 2010 to Aug 2010
Technical Support Representative
Teksystems@Adventis Health
Lake Mary, FL
Jun 2010 to Jun 2010
Help Desk Analyst 1
Compucom @ Wyndham Vacation Ownership
Orlando, FL
Mar 2010 to Mar 2010
Help Desk Analyst 1
TEKsystems @ Sungard Higher Education
Maitland, FL
Jul 2009 to Mar 2010
Help Desk Analyst 1
Convergys
Jul 2008 to Oct 2008
Team Lead
Convergys
Lake Mary, FL
Jan 2006 to Oct 2008
Technical Support Specialist / Team Lead
A-Advanced Fire and Safety, Inc
Miami, FL
Jun 1998 to Jul 2008
Technical Consultant (On-Call Support)
Convergys
Jan 2008 to Jun 2008
Team Lead
Convergys
Dec 2006 to Dec 2007
Team Lead
Convergys
Sep 2006 to Dec 2006
Technical Support Agent
Convergys
Jan 2006 to Sep 2006
Technical Support Specialist
ACCENT Marketing
Eustis, FL
Apr 2005 to Aug 2005
Customer Service Agent - Sprint PCS
Convergys
Lake Mary, FL
Jun 2004 to Apr 2005
Customer Contact Center Agent - Charter Communications
Education:
Seminole State College of Florida
Sanford, FL
2010 to 2012
Associates of Science in Networking Services Technology
Sanford, FL
2010 to 2012
Associates of Science in Networking Services Technology
Skills:
Computer setup, operation, maintenance and repair, both software and hardware. Network setup and management for home and small office with Linksys, Belkin, DLink consumer routers Windows [] - installation, usage, and maintenance Linux/Unix - installation and usage, mainly BSD, Redhat, Fedora experience Web Server setup with Windows IIS/Apache and Linux w/Apache Microsoft Office from 97 to 2010 Website design using HTML, Frontpage, Dreamweaver, Photoshop, Paintshop Pro, and other design programs, including various open source content management systems such as Joomla, Drupal, and Wordpress with SQL database. Able to tweak CSS and PHP to change pre-made templates and other adjustments.