Mary F Lan

Manager, UX Design at PayPal

Austin, Texas Area

Internet

PayPal - Austin, Texas Area since Aug 2012
Manager, UX Design
Dell - Austin, Texas Area Jan 2009 - Sep 2012
Senior User Experience Architect
Neudesic Aug 2008 - Nov 2008
Sr. Information Architect
Citigroup Mar 2007 - Nov 2008
Information Architect, VP
Greybeat 2000 - 2007
Freelance UX Consultant

Webby 2011 for Dell.com redesign

English
Chinese (Mandarin)

2011 Webby Awards
Webbys
Redesigning a site from the ground up for the second largest e-tailer in the world was no small task. We created blueprints, templates, design patterns and a library to house the assets in support of the initiative with plans to globalize the work. Our Canada version of the site (the only one that had launched at the time) won us a Webby in 2011.
Netscape Open Directory Cool Site 2002
Netscape
Voted “Netscape Open Directory Cool Site” for Oct 2002.
"Best of the Web 2002" Featured Site
Best of the Web
Featured in “Best of the Web 2002” under student travel category.

404 Valona Loop, Round Rock, TX 78681

Internet

Higher Self Apothecary
Founder
Mckinsey & Company
Executive Director of Experience Design
Mckinsey & Company Oct 1, 2016 - Dec 2017
Director of User Experience
Magento Commerce Aug 2014 - Oct 2015
Manager, User Experience Design
Paypal Aug 1, 2012 - Aug 1, 2014
Manager, User Experience Design

User Experience
Usability
E Commerce
Design Thinking
Information Architecture
Interaction Design
User Centered Design
User Interface
User Interface Design
User Experience Design
Web Design
Usability Testing
Wireframes
Css
User Research
Content Strategy
Html
Usability Engineering
Mobile Applications
Agile Methodologies
Heuristic Evaluation
Information Design
Javascript
Experience Design
Wire Framing
Web Analytics
Visio
Persona
Front End
Rapid Prototyping
Usability Design
Paper Prototyping
User Scenarios
Visual Design
Site Maps
Personas
Card Sorting
Human Computer Interaction
Task Analysis
Requirements Gathering
Agile
Irise
Multivariate Testing
Prototype
Prototyping
Wireframing

English
Taiwanese

DELL

Jan 2009 to 2000
Senior User Experience Architect
NEUDESIC
Austin, TX
2008 to 2008
Senior Information Architect
CITIGROUP
Jacksonville, FL
2007 to 2008
Information Architect
WYNN RESORTS AND CASINOS
Las Vegas, NV
2005 to 2005
Usability Consultant (Consultant through Acquity Group)
UNITED HEALTHCARE GROUP
Hartford, CT
2004 to 2004
User Interface Designer/Information Architect (Consultant)
AMERIQUEST MORTGAGE
Orange, CA
2003 to 2004
User Interface Designer
NETWORK SERVICES
El Segundo, CA
2001 to 2002
Web Designer/Developer
AMERICAN EXPRESS BANK
New York, NY
2000 to 2001
Programmer (Consultant)
LIPPINCOTT, WILLIAMS, & WILKINS
New York, NY
1999 to 2000
Senior Quality Assurance Specialist/Team Manager, NursingCenter

UX Strategy Wireframes Sitemaps Task Flows Site Navigation Site Structure Interface Design Interaction Design Rapid Prototyping (iRise, HTML, CSS, javascript) Applications E-commerce Design Patterns Process Refinement & Optimization Requirements Solicitation & Analysis Usability Analysis Complex Problem Solving Mentoring Project Leadership