Martha A Gonzalez

citi staff
Commerce, CA
May 2014 to Jun 2014
clerical
select staffing
Commerce, CA
Feb 2014 to Mar 2014
warehouse
walmart
Bell, CA
Jun 2013 to Oct 2013
cashier

bell high school
Bell, CA
2006 to 2010
diploma in General Ed

AppleOne Employment Agency
Huntington Beach, CA
Oct 2008 to Oct 2014
Front Desk Receptionist
Genre Literary Journal

Mar 2012 to May 2012
Associate Editor
AppleOne Employment Agency
Cypress, CA
Dec 2009 to Aug 2010
Marketing Assistant
La Caffia
Long Beach, CA
Nov 2006 to Jun 2009
Barista

California State University Long Beach
Long Beach, CA
2012
AA in Art
Coastline Community College
Fountain Valley, CA
Certificate of Achievement in Digital Media

Sony Electronics

2006 to 2012
Receptionist, Shipping, Returns, and Administrative Assistant (current)

Law Office of Kenneth E. Norman

2012 to Present
Temp
Peterson & Bradford, LLP
Burbank, CA
2007 to 2010
Civil Litigation Secretary-Medical Malpractice/Employment (Defense)
Manning, Marder, Kass, Ellorod
Los Angeles, CA
2005 to 2006
Workers' Compensation Paralegal-Lien Specialist (Defense)

Intercoast College
Burbank, CA
2002 to 2003
Paralegal
Philips Jr. College
Northridge, CA
1992 to 1994
Associates of Art in Paralegal Studies

BSH CORPORATION
Huntington Beach, CA
Dec 2000 to Mar 2009
CUSTOMER SUPPORT SUPERVISOR
BSH CORPORATION

Jun 1998 to Dec 2000
CUSTOMER SUPPORT LEAD
BSH Corporation

Oct 1994 to Jun 1998
CUSTOMER SUPPORT SENIOR
BSH Corporation

Feb 1993 to Oct 1994
CUSTOMER SUPPORT REPRESENTATIVE
Processed Return Authorizations

Mar 1987 to Feb 1992
TRAFFIC COORDINATOR

COMPTON COMMUNITY COLLEGE
Compton, CA
Jun 1988
AA in Business Administration

LAUSD- BTB

Sep 2010 to 2000
Staff (PW)
Starbucks Coffee Company
Los Angeles, CA
Oct 2007 to Aug 2009
Barista

East Los Angeles College
2011
Associates in Liberal Arts
James A. Garfield High School
2007
High School Diploma in Computer Science Magnet Program

Knowledge of general administrative/clerical work and duties. Inputting information into computer system. Accurate typing and documenting information. Computer literate; skilled in computer applications like MS Word, PowerPoint, Excel and the Internet Typing: 45 wpm Preparing letters/documents Highly organized and detail oriented Skilled in alpha and numeric filing Maintaining inventory of supplies and re-order as necessary Taking messages, answering calls, screening and routing calls to the appropriate individuals. Excellent monitoring, organizational and supervisory skills. Able to prioritize Excellent customer service skills. Strong problem solving skills. Exceptional written and verbal communication skills. Able to read, speak and write English and Spanish. Able to work in a fast pace environment. Able to multi-task/Fast learner. Ability to follow verbal and written instructions. Reliable in maintaining good attendance as well as always being on time. Have taken computer applications office technologies and computer science information technologies courses. Excellent ability to establish and maintain courteous, cooperative relations when interacting with other staff, providers and the public.