Resumes
Resumes
Senior Vice President Operations
View pageLocation:
1111 South River St, Appleton, WI 54915
Industry:
Outsourcing/Offshoring
Work:
West Corporation since 1997
VP, Client Operations
VP, Client Operations
Education:
Midland University 1985 - 1989
BSBA, Management, Marketing
BSBA, Management, Marketing
Skills:
Vendor Management
Call Centers
Account Management
Customer Experience
Leadership
Customer Satisfaction
Process Improvement
Telecommunications
Crm
Call Center
Customer Retention
Outsourcing
Operations Management
Cross Functional Team Leadership
Business Process Improvement
Bpo
Workforce Management
Call Centers
Account Management
Customer Experience
Leadership
Customer Satisfaction
Process Improvement
Telecommunications
Crm
Call Center
Customer Retention
Outsourcing
Operations Management
Cross Functional Team Leadership
Business Process Improvement
Bpo
Workforce Management
Marshall Mallum
View pageLocation:
Omaha, NE
Industry:
Telecommunications
Skills:
Telecommunications
Operations
Operations