Resumes
Resumes
![Mark Fredelake Photo 1 Mark Fredelake Photo 1](/img/not-found.png)
Business Analyst
View pageLocation:
6500 River Place Blvd, Austin, TX 78730
Industry:
Information Technology And Services
Work:
Mitel Sep 2017 - Jun 2018
Project Manager
Canpango Sep 2017 - Jun 2018
Business Analyst
Shoretel Apr 2016 - Sep 2017
Engagement Manager
Shoretel Jan 2016 - Apr 2016
Customer Support Representative
Corvisa Jun 2015 - Jan 2016
Customer Support Specialist
Project Manager
Canpango Sep 2017 - Jun 2018
Business Analyst
Shoretel Apr 2016 - Sep 2017
Engagement Manager
Shoretel Jan 2016 - Apr 2016
Customer Support Representative
Corvisa Jun 2015 - Jan 2016
Customer Support Specialist
Education:
University of Wisconsin - Milwaukee 2010 - 2014
Bachelors, Bachelor of Science, Criminal Justice
Bachelors, Bachelor of Science, Criminal Justice
Skills:
Troubleshooting
Customer Service
Microsoft Office
Leadership
Customer Support
Training
Sales
Team Leadership
Microsoft Excel
Strategic Planning
Project Management
Communication
Customer Service
Microsoft Office
Leadership
Customer Support
Training
Sales
Team Leadership
Microsoft Excel
Strategic Planning
Project Management
Communication
Certifications:
Salesforce Certified Administrator (Sca)