Resumes
Resumes

Customer Operations Supervisor
View pageLocation:
Everett, MA
Industry:
Telecommunications
Work:
Dentaquest
Customer Operations Supervisor
Comcast May 2000 - Apr 2014
Customer Care Supervisor
Lifeline Systems Aug 1997 - Apr 2000
Shift Manager
Lifeline Systems Sep 1994 - Aug 1997
Call Center Coach
Customer Operations Supervisor
Comcast May 2000 - Apr 2014
Customer Care Supervisor
Lifeline Systems Aug 1997 - Apr 2000
Shift Manager
Lifeline Systems Sep 1994 - Aug 1997
Call Center Coach
Education:
Lynn English High School 1987 - 1991
Skills:
Call Centers
Leadership
Telecommunications
Training
Customer Satisfaction
Management
Broadband
Customer Service
Customer Experience
Team Building
Telephony
Customer Retention
Process Improvement
Troubleshooting
Workforce Management
Voip
Team Leadership
Coaching
Cross Functional Team Leadership
Account Management
Problem Solving
Performance Management
Contact Centers
Microsoft Office
Consensus Building
Sales
Hiring
Business Process Improvement
Leadership
Telecommunications
Training
Customer Satisfaction
Management
Broadband
Customer Service
Customer Experience
Team Building
Telephony
Customer Retention
Process Improvement
Troubleshooting
Workforce Management
Voip
Team Leadership
Coaching
Cross Functional Team Leadership
Account Management
Problem Solving
Performance Management
Contact Centers
Microsoft Office
Consensus Building
Sales
Hiring
Business Process Improvement
Interests:
Social Services
Children
Economic Empowerment
Civil Rights and Social Action
Politics
Education
Environment
Poverty Alleviation
Human Rights
Animal Welfare
Health
Children
Economic Empowerment
Civil Rights and Social Action
Politics
Education
Environment
Poverty Alleviation
Human Rights
Animal Welfare
Health