Marialyne R Thomas

ICDI

2005 to 2012
Consultant/Trainer/Instructor
Carolinas Healthcare

2008 to 2011
PFS Specialist
HR First

2004 to 2007
Test Administrator
HR First

2004 to 2006
Office Administrator
Sprint PCS

1999 to 2002
Human Resources Generalist

Montreat College School of Adult Studies, Charlotte Campus
Dec 2008
Associate of Science in Business Administration

Supervision: Managed a small staff in hospitality while ensuring profitability through organization, strong team building, and leadership. Encouraged staff to further education goals through workshops, seminars and other CEs while building value to their role in the organization. Managed a staff in a Human Resources department that required exceptional time management and detailed organization. Delegated duties to staff to ensure productivity and to meet crucial deadlines regarding pay, benefits, and other issues relating to employment and employment status. Training: Provided entry testing for over 1150 individuals for job placement in 27 weeks; Provide training for entry level employees as well as safety training for businesses. December 2006 through April 2008, trained 163 individuals for 4 clients (minimum 144 hour per class of classroom and/or virtual class led training over a period of at least 18-35 days per class.) Support: Planned and produced offsite meetings; collected necessary documents for display and for associate sharing from all presenters; Created 60+ slide PowerPoint presentation for Operations Manager of Networking that included links, audio, and simulation of other programs to overview strategic planning for anticipated changes and forecasting growth. Human Resources: Coordinated on and offsite job fairs for recruiting candidates to fill contractual and employment opportunities; Facilitated new hire orientations with groups of 25-100 individuals per start date; Developed presentation materials for advising corporate office on hiring and retention efforts; Created modules and presentations to facilitate training for new hires, students, and trainers. Assisted in staffing 1600 employees for a call center. Communicated benefit programs to employees; educated employees on various healthcare program options; Sales/Collections: Developed presentation materials for sales growth and growth potential; compiled information and devised copy for communicating company objectives; Developed financial plan for building new customer/client base; Met individual goal standards of collecting medical payments such as co-payments, deductibles, and co-insurance; Exceeded individual monthly goals in the thousands, while team goals are in the ten thousands. Collecting payments required at time of service; researched benefits and eligibility. Payments collected in cash, check, credit card, and in payment arrangements. Software: Expert use of Microsoft Office applications including Word, Excel, PowerPoint and Publisher; Outlook and strong calendaring; Microsoft Access and Visio; HRMS/HRIS; Utilization of Human Resource software to include PeopleSoft and Selectrak; Trained in numerous GUI systems and CICS. Quick to learn applications.