Resumes
Resumes
Training Coach Supervisor
View pageLocation:
Melbourne, FL
Industry:
Outsourcing/Offshoring
Work:
Bpost
Training Coach Supervisor
Percepta ~ Creating Customer Loyalty For 15 Years! Apr 2001 - Aug 2016
Learning Development and Performance Team Leader
Training Coach Supervisor
Percepta ~ Creating Customer Loyalty For 15 Years! Apr 2001 - Aug 2016
Learning Development and Performance Team Leader
Education:
Carlson Travel Academy 1996 - 1996
University of Maryland Baltimore County 1987 - 1991
Bachelors, Bachelor of Arts, Psychology
University of Maryland Baltimore County 1987 - 1991
Bachelors, Bachelor of Arts, Psychology
Skills:
Call Center
Process Improvement
Coaching
Contact Centre
Continuous Improvement
Outsourcing
Performance Management
Customer Service
Customer Satisfaction
Customer Experience
Quality Management
Quality Assurance
Training
Metrics
Contact Centers
Call Centers
Leadership
Operations Management
Program Management
Management
Team Leadership
Team Building
Workforce Management
Bpo
Customer Retention
Business Process Improvement
Employee Training
Customer Relationship Management
Business Process Outsourcing
Process Improvement
Coaching
Contact Centre
Continuous Improvement
Outsourcing
Performance Management
Customer Service
Customer Satisfaction
Customer Experience
Quality Management
Quality Assurance
Training
Metrics
Contact Centers
Call Centers
Leadership
Operations Management
Program Management
Management
Team Leadership
Team Building
Workforce Management
Bpo
Customer Retention
Business Process Improvement
Employee Training
Customer Relationship Management
Business Process Outsourcing
Mara Kaufman
View page
Account Development At Zocdoc
View pagePosition:
Account Development Manager at ZocDoc, Account Manager - Pacific Northwest at ZocDoc
Location:
New York, New York
Industry:
Internet
Work:
ZocDoc since Mar 2013
Account Development Manager
ZocDoc - Greater New York City Area since Jul 2012
Account Manager - Pacific Northwest
ZocDoc - Greater New York City Area Nov 2011 - Jul 2012
Account Executive
Yodle Jun 2011 - Nov 2011
Sales Representative
Gorkana 2010 - Jun 2011
Account Executive
Account Development Manager
ZocDoc - Greater New York City Area since Jul 2012
Account Manager - Pacific Northwest
ZocDoc - Greater New York City Area Nov 2011 - Jul 2012
Account Executive
Yodle Jun 2011 - Nov 2011
Sales Representative
Gorkana 2010 - Jun 2011
Account Executive
Education:
New York University 2006 - 2010
Skills:
Online Advertising
Recruiting
Cold Calling
Sales
Salesforce.com
Lead Generation
Social Media Marketing
Account Management
Digital Media
Social Media
Recruiting
Cold Calling
Sales
Salesforce.com
Lead Generation
Social Media Marketing
Account Management
Digital Media
Social Media