Work:
Jackson Hewitt
Jan 2009 to 2000
Office Manager
Farmers Insurance
Harrisburg, PA
Jan 2014 to Sep 2014
Insurance Advisor
Wells Fargo
Middletown, PA
Sep 2011 to Feb 2012
Teller/Customer Service Representative
Zales Inc.
Hershey, PA
May 2009 to May 2010
Jewelry Consultant/Key Holder
Jones Apparel Group
Bristol, PA
Jul 2005 to Dec 2007
Bank Auditor
Education:
The Pennsylvania State University, Capital Campus
Middletown, PA
2010 to 2014
Bachelor of Science in Finance
Skills:
10 years of experience in different areas of the customer service field 6 years of managerial experience in an office setting Above average communication and issue resolution abilities Ability to communicate effectively with customers, management, and peers Experience working effectively in a dynamic, multi-tasking, customer service environment Ability to maintain a mature, gracious, and professional manner, even when difficulties arise High aptitude in learning and improving skills to contribute to continuous growth Works well under pressure, meeting deadlines and goals in a timely fashion Proficient in computer programs and application (i.e. M.S. Word, Excel, PowerPoint, Outlook, Access, ReconNet, Trintech, AuditWorks, and Windows)