Leanne M Yenush

11 Fenton St, Boston, MA 02122

Retail

Sentinel Benefits & Financial Group Sep 2017 - Mar 2018
Service Center Manager
Mclean Budden Jun 2014 - Jan 2017
Compliance and Regulatory Manager
Big Sister Association of Greater Boston Jun 2014 - Jan 2017
Volunteer Big Sister
Mfsc Service Center Jul 2012 - Jun 2014
Lead Manager - Call Center Manager
Mfs Investment Management Sep 2008 - Jul 2012
Unit Manager- Customer Service

Northeastern University 1985 - 1990
Bachelors, Political Science Kaplan University

Process Improvement
Mutual Funds
Risk Management
Vendor Management
Financial Services
Management
Customer Service
Project Planning
Call Centers
Microsoft Excel
Relationship Management
Powerpoint
Data Analysis
Securities
Investments
Retirement
Strategic Planning
Business Process Improvement
Team Leadership
Series 7
Series 24
Trading
Policy
Training
Change Management
Call Center Development
Leadership
Project Management
Sales Compliance
Workforce Planning
Team Building
Cross Functional Team Leadership
Team Motivation
Teamwork
Operations Management
Microsoft Office
Microsoft Word
Microsoft Powerpoint
Microsoft Outlook
Customer Loyalty
Business Development
Written Communication
Oral Communication

Risk Management Certificate