Industry:
Security And Investigations
Work:
Allied Universal
Security Officer
City of Dallas
Office Assistant Ii
Forrest Solutions Group Jun 2014 - Aug 2016
Client Relations Manager
Pitney Bowes Jul 1997 - Jun 2014
Team Lead and Customer Service Associate
Blue Cross Blue Shield Jun 1995 - Jun 1999
Team Lead and File Clerk
Skills:
Customer Service
Customer Satisfaction
Outsourcing
Process Improvement
Sla
Customer Experience
Service Delivery
Customer Retention
Vendor Management
Workforce Management
Data Entry
Troubleshooting
Technical Support
Management
Outlook
Microsoft Excel
Team Leadership
Team Building
Microsoft Outlook
Microsoft Office
Business Process Improvement
Leadership