Laurel A Waller

Cathlamet, WA

Information Technology And Services

Hotel Cathlamet
Owner
Law Office of Judith Seeds Miller Feb 2014 - Dec 2014
Office and System Manager
Robert Seeds Jun 2009 - Feb 2014
Project Manager and Personal Assistant
Teksystems Jan 2008 - Jun 2009
Problem Manager For T-Mobile
Microsoft Jul 2005 - Feb 2006
Program Manager

Holy Names University 1993 - 1996
Masters, Master of Arts, Psychology John F. Kennedy University 1987 - 1990
Bachelors, Bachelor of Arts, Liberal Studies Santa Monica High School 1970
Olympic High School 1970
Arcadia High School 1969
Glendale High School 1968

Program Management
Process Improvement
Vendor Management
Itil
Sdlc
Business Analysis
Performance Metrics
Metrics Reporting
Requirements Analysis
Data Analysis
Business Intelligence
Management
Data Center
Customer Satisfaction
Customer Focused Service
Telecommunications
Wireless
Performance Improvement
Performance Measurement
Field Installation
Personnel Supervision
Incident Management
Root Cause Analysis
Incident Reporting
Troubleshooting
Training
Counseling Psychology
Help Desk Support
Estate Administration
Parenting
Integration
Project Management
Analysis
Leadership
System Deployment
Unix
Software Development
Call Centers
Pmo
Business Process
Security
It Management
It Operations
Sharepoint
Information Technology
System Tuning
Law Logix Billing
Data Management
Databases
Change Management

Itil Service Management