Resumes
Resumes
Process Excellence Director
View pageLocation:
Newtonville, MA
Industry:
Financial Services
Work:
Liberty Mutual Insurance Feb 2014 - Apr 2018
Director Continuous Improvement
Liberty Mutual Insurance Feb 2014 - Apr 2018
Process Excellence Director
Liberty Mutual Insurance Feb 2010 - Feb 2014
Avp, Director Field Service Operations
Liberty Mutual Insurance Jul 2008 - Feb 2010
Area Manager
Liberty Mutual Insurance 2004 - 2008
Regional Customer Service Manager
Director Continuous Improvement
Liberty Mutual Insurance Feb 2014 - Apr 2018
Process Excellence Director
Liberty Mutual Insurance Feb 2010 - Feb 2014
Avp, Director Field Service Operations
Liberty Mutual Insurance Jul 2008 - Feb 2010
Area Manager
Liberty Mutual Insurance 2004 - 2008
Regional Customer Service Manager
Education:
University of Kentucky College of Engineering 2018 - 2018
Northeastern University
Bachelors, Business Administration, Management
Northeastern University
Bachelors, Business Administration, Management
Skills:
Underwriting
Leadership
Property and Casualty Insurance
Insurance
Management
Training
General Insurance
Sales
Customer Retention
Customer Satisfaction
Employee Training
Customer Service
Sales Management
Coaching
New Business Development
Process Improvement
Business Process Improvement
Strategy
Business Development
Team Building
Project Management
Microsoft Excel
Microsoft Office
Life Insurance
Strategic Planning
Change Management
Operations Management
Performance Management
Consulting
Business Analysis
Executive Coaching
Lean Process Improvement
Team Leadership
Customer Experience
Customer Service Management
Customer Service Training
Customer Service Operations
Customer Experience Management
Leadership
Property and Casualty Insurance
Insurance
Management
Training
General Insurance
Sales
Customer Retention
Customer Satisfaction
Employee Training
Customer Service
Sales Management
Coaching
New Business Development
Process Improvement
Business Process Improvement
Strategy
Business Development
Team Building
Project Management
Microsoft Excel
Microsoft Office
Life Insurance
Strategic Planning
Change Management
Operations Management
Performance Management
Consulting
Business Analysis
Executive Coaching
Lean Process Improvement
Team Leadership
Customer Experience
Customer Service Management
Customer Service Training
Customer Service Operations
Customer Experience Management