Resumes
Resumes
Lamonica Esver
View pageSkills:
Microsoft Excel
Microsoft Office
Event Planning
Public Speaking
Social Media
Customer Service
Marketing
Team Building
Event Management
Public Relations
Leadership
Management
Microsoft Office
Event Planning
Public Speaking
Social Media
Customer Service
Marketing
Team Building
Event Management
Public Relations
Leadership
Management
Lamonica Esver Vallejo, CA
View pageWork:
Purely Romantic
2012 to 2000
Customer Service Manager/Owner & Operator
Strategic
2010 to 2012
Administrative Lead
Alcatel-Lucent Technologies
2005 to 2010
Call Center Business Operations Manager
Lucent Technologies
2002 to 2005
Call Center Support Manager
Lucent Technologies
2001 to 2002
Strategic Accounts Customer Service Lead
Lucent Technologies/Ascend Communications
1998 to 2001
Customer Service Manager/Trainer
Ascend Communications
1996 to 1998
Customer Service Representative (Call Director)
2012 to 2000
Customer Service Manager/Owner & Operator
Strategic
2010 to 2012
Administrative Lead
Alcatel-Lucent Technologies
2005 to 2010
Call Center Business Operations Manager
Lucent Technologies
2002 to 2005
Call Center Support Manager
Lucent Technologies
2001 to 2002
Strategic Accounts Customer Service Lead
Lucent Technologies/Ascend Communications
1998 to 2001
Customer Service Manager/Trainer
Ascend Communications
1996 to 1998
Customer Service Representative (Call Director)
Education:
Online University
education
Contra Costa Community College
Sep 1988
AA in General Studies
Pinole Valley High School
Sep 1984 to Jun 1988
Diploma
education
Contra Costa Community College
Sep 1988
AA in General Studies
Pinole Valley High School
Sep 1984 to Jun 1988
Diploma
Skills:
Microsoft Office Suite, TL9000 certification, CARES database