Kristina Lyn Welch

La Habra, CA

Computer Software

Southern California Edison (Sce) Aug 2015 - Jan 2017
Customer Experience Project Manager
Experian Consumer Services Jan 2013 - Aug 2014
Senior Client Services Manager
Tickets.com Jun 2005 - Aug 2009
Sales Director
California State University, Fullerton Aug 2000 - Jun 2005
Ticket and Marketing Manager
Depaul University Jul 1998 - Aug 2000
Assistant Director, Business and Ticketing

Azusa Pacific University 2004 - 2006
Masters, Master of Arts, Leadership, Organizational Management Depaul University 1993 - 1997
Bachelors, Bachelor of Science, Marketing

Leadership
Management
Program Management
Strategic Planning
Marketing Strategy
Account Management
Project Management
Marketing
Sales
Strategy
Analysis
Business Development
Strategic Partnerships
Customer Service
Social Media Marketing
Competitive Analysis
Team Building
Sales Operations
New Business Development
Crm
Analytics
Market Research
Email Marketing
Budgets
Event Planning
Social Media
Event Management
Marketing Communications
Forecasting
Direct Marketing
Business Process Improvement
Cross Functional Team Leadership
Customer Relationship Management
Lean Six Sigma

Operational Customer Experience Management (Cem) Level 1
Lean Six Sigma Green Belt (Icgb)

Microsoft Excel
Microsoft Office
Management
Microsoft Word
Research
Powerpoint
Sales
Leadership
Training
Photoshop
English
Customer Service
Outlook
Windows
Strategic Planning
Public Speaking
Process Improvement

PNC Bank

Aug 2014 to 2000
Financial Consultant
ProSites

Aug 2014 to 2000
Freelance Contributing Writer
SAG-AFTRA

Jun 2011 to 2000
Actress - Member number 10248157
Starbucks
Los Angeles, CA
Jan 2008 to Aug 2014
Shift Supervisor
livemusicguide.com

Jan 2013 to Dec 2013
Live Music Guide, Editor and Contributing Writer
Franklin Templeton Investments

Oct 2012 to Aug 2013
Customer Operations - Transfer Agent in Legal Transfers
Creative Loafing Tampa

2009 to 2010
Intern
Weekly Challenger

2009 to 2010
Contributing Writer
Crow's Nest

Sep 2007 to Nov 2007
Staff Writer

University of South Florida
Dec 2009
BA in Magazine Journalism

Trained in Adobe programs including InDesign, Photoshop and Illustrator Experience with both Windows and Mac Experienced in digital photography Strong organizational skills, and excellent at juggling multiple tasks and projects Great interpersonal skills