Kimberly Marie Puryear

3132 Chestnut Ridge Way, Orange Park, FL 32065

Financial Services

Adt
Manager
Citi Sep 1, 2014 - Jun 2017
Senior Supervisor - Customer Service and Sales
Liberty Medical Supply Jun 2000 - Sep 2014
Supervisor, Patient Service Resolution
Steak-Out Restaurant Nov 1999 - May 2000
Assistant Shift Manager and Key Employee
Staples Jan 1998 - Nov 1999
Copy Center Associate

Call Center
Customer Service
Process Improvement
Workforce Management
Healthcare
Access
Microsoft Excel
Managed Care
Customer Satisfaction
Microsoft Office
Software Documentation
Pharmacy
Genesys
Call Centers
Training
Operations Management
Strategic Planning
Analysis
Forecasting
Performance Management
Team Building
Avaya
Troubleshooting
Coaching
Quality Assurance
Data Analysis
Management
Team Leadership
Cross Functional Team Leadership
Business Analysis
System Administration
Leadership
Sharepoint
Call Center Development
Microsoft Word
Powerpoint
Time Management
Windows 7
Outlook
Windows
Vendor Management
Leadership Development
Human Resources
Visio
Sales
Project Management
Program Management
Project Planning
Employee Relations
Budgets

Kids
Electronics
Traveling
Automobiles
Travel

English

Dallas, TX

Management Consulting

Mcdonald's Corporation Dec 2003 - May 2013
Administrative Coordinator
Power5 Business Coaching of Advicoach Texas Dec 2003 - May 2013
Associate Business Coach

Powerpoint
Social Media
Public Speaking
Curriculum Design
Teaching
Office Management
Business Development
Franchising
Microsoft Office
Microsoft Word
Microsoft Excel
Training
Editing
Customer Service
Small Business
Management
Business Coaching
Coaching
Research

1103 3Rd Ave, Asbury Park, NJ 07712

Health, Wellness And Fitness