Resumes
Resumes
Vice President Customer Care Contact Center
View pageLocation:
Avondale, PA
Work:
Sallie Mae
Vice President Customer Care Contact Center
Vice President Customer Care Contact Center
Education:
Wilmington University 2009 - 2011
Master of Business Administration, Masters
Master of Business Administration, Masters
Skills:
Leadership
Strategy
Process Improvement
Strategic Planning
Change Management
Team Building
Continuous Improvement
Investment Management
Strategy
Process Improvement
Strategic Planning
Change Management
Team Building
Continuous Improvement
Investment Management
Kimberly A. Bressi Avondale, PA
View pageWork:
Affiliated Distributors, Inc.
Wayne, PA
Mar 2012 to Feb 2015
Senior Vice President of Administration
Wilmington Trust Company (a subsidiary of M&T Bank in 2011)
Wilmington, DE
Jan 2009 to Feb 2012
Vice President - Trust Operations / Client Reporting
Wilmington Trust Company
Wilmington, DE
Jan 2004 to Jan 2008
Vice President - Trust Operations
Wilmington Trust Company
Wilmington, DE
Jan 2001 to Jan 2004
Vice President - Banking Call Center
Wilmington Trust Company
Wilmington, DE
Jan 1996 to Jan 2000
Assistant Vice President - Banking Call Center
Wilmington Trust Company
Wilmington, DE
Jan 1994 to Jan 1996
Banking Customer Service Representative I, II, III
Wayne, PA
Mar 2012 to Feb 2015
Senior Vice President of Administration
Wilmington Trust Company (a subsidiary of M&T Bank in 2011)
Wilmington, DE
Jan 2009 to Feb 2012
Vice President - Trust Operations / Client Reporting
Wilmington Trust Company
Wilmington, DE
Jan 2004 to Jan 2008
Vice President - Trust Operations
Wilmington Trust Company
Wilmington, DE
Jan 2001 to Jan 2004
Vice President - Banking Call Center
Wilmington Trust Company
Wilmington, DE
Jan 1996 to Jan 2000
Assistant Vice President - Banking Call Center
Wilmington Trust Company
Wilmington, DE
Jan 1994 to Jan 1996
Banking Customer Service Representative I, II, III
Education:
Wilmington University
Wilmington, DE
2008 to 2010
MBA Candidate
University of Chicago Graduate School of Business
Chicago, IL
2004 to 2004
Executive Management Program
University of Delaware
Newark, DE
1991 to 1995
BAAS
Wilmington, DE
2008 to 2010
MBA Candidate
University of Chicago Graduate School of Business
Chicago, IL
2004 to 2004
Executive Management Program
University of Delaware
Newark, DE
1991 to 1995
BAAS