Resumes
Resumes
Kerri Ehly
View pageLocation:
Omaha, NE
Industry:
Telecommunications
Work:
Alorica Mar 2015 - Apr 2015
Director of Account Services
West Corporation Sep 1999 - Feb 2015
Regional Director
Convergys 1989 - 1999
Operations Supervisor
Director of Account Services
West Corporation Sep 1999 - Feb 2015
Regional Director
Convergys 1989 - 1999
Operations Supervisor
Education:
University of Nebraska at Kearney 1985 - 1989
Bachelors, Criminal Justice, Social Work
Bachelors, Criminal Justice, Social Work
Skills:
Vendor Management
Performance Management
Process Improvement
Call Centers
Telecommunications
Call Center
Outsourcing
Customer Experience
Customer Satisfaction
Bpo
Crm
Team Building
Training
Customer Retention
Workforce Management
Program Management
Leadership
Customer Service
Project Management
Contact Centers
Operations Management
Solution Selling
Account Management
Ivr
Management
Coaching
Sales Operations
Cross Functional Team Leadership
Telemarketing
Business Process Improvement
Salesforce.com
Voip
Recruiting
New Business Development
Business Development
Service Delivery
Data Center
Business Analysis
Avaya
Inbound Marketing
Team Leadership
Change Management
Call Center Development
Managed Services
Unified Communications
Team Management
Sales Management
Telephony
Customer Relationship Management
Performance Management
Process Improvement
Call Centers
Telecommunications
Call Center
Outsourcing
Customer Experience
Customer Satisfaction
Bpo
Crm
Team Building
Training
Customer Retention
Workforce Management
Program Management
Leadership
Customer Service
Project Management
Contact Centers
Operations Management
Solution Selling
Account Management
Ivr
Management
Coaching
Sales Operations
Cross Functional Team Leadership
Telemarketing
Business Process Improvement
Salesforce.com
Voip
Recruiting
New Business Development
Business Development
Service Delivery
Data Center
Business Analysis
Avaya
Inbound Marketing
Team Leadership
Change Management
Call Center Development
Managed Services
Unified Communications
Team Management
Sales Management
Telephony
Customer Relationship Management
Interests:
Children
Environment
Poverty Alleviation
Disaster and Humanitarian Relief
Animal Welfare
Environment
Poverty Alleviation
Disaster and Humanitarian Relief
Animal Welfare
Languages:
English