Kequa P Jones

Mountain View, CA

Information Technology And Services

Idaptive
Professional Services Consultant
Centrify Corporation Aug 2015 - Jan 2019
Senior Technical Support Engineer
Symantec Aug 2011 - Aug 2015
Principle Escalation Engineer and Trainer
Prometheus Real Estate Group Feb 2010 - Aug 2011
Senior Help Desk Analyst
Lyris Jul 2007 - Oct 2008
Supervisor, Tier Ii Support Engineer

University of Phoenix 2010 - 2013
Master of Business Administration, Masters San Jose State University 1992 - 1997
Bachelors, Bachelor of Science, Media Studies, Communication

Servers
Active Directory
Troubleshooting
Cloud Computing
Operating Systems
Vmware
System Administration
Technical Support
Dns
Windows
Network Security
Tcp/Ip
Security
Software Documentation
Networking
Javascript
Windows Server
Vpn
Red Hat Linux
Computer Security
Virtualization
Windows 7
Php
Shell Scripting
Xml
Enterprise Software
Iis
Computer Hardware
Wireless Networking
Teamwork
Saas
Customer Service
Microsoft Exchange
Mysql
Antivirus
Html
Software As A Service
Perl
Linux
Management
Crm
Hardware
Leadership
Salesforce.com
Microsoft Office
Data Center
Help Desk Support

English

Microsoft Certified Systems Administrator

SYMANTEC CORPORATION

2011 to 2000
Senior Technical Support Engineer
PROMETHEUS REAL ESTATE GROUP
San Mateo, CA
2010 to 2011
Senior Help Desk Analyst
SELF EMPLOYED
Santa Clara, CA
2008 to 2010
Independent Contractor
EMAILLABS
San Jose, CA
2007 to 2008
Supervisor
PROOFPOINT INC
Cupertino, CA
2005 to 2007
Tier II Support Engineer
VERISIGN INC
Mountain View, CA
2004 to 2005
Technical Support Engineer
INTERLAND INC
Atlanta, GA
1998 to 2004
Systems Administrator

University of Phoenix
2013
MBA
Kaplan University
2010
Certificate

Windows 2008, 2003 Active Directory Networking Red Hat Linux SQL/MySQL PKI Web servers HTML Perl/CGI