Ken Gao

218 Bear Hollow Dr, Keller, TX 76244

Information Technology And Services

Solovis, Inc.
Client Success Manager
Dealersocket May 2019 - Sep 2019
Product Support Engineer Ii
Indata 2012 - 2019
Senior Product Support Specialist
Geico 2010 - 2012
Claims Adjuster and Software Trainer
Creditanswers 2009 - 2010
Account Manager

Training
Team Building
Account Management
Leadership
Software As A Service
Testing
Consumer Lending
Customer Relationship Management
Technical Support
Troubleshooting
Software Documentation
Microsoft Sql Server
Cisco Systems Products
Remote Desktop
Microsoft Access
Sql
Databases
Customer Service
Employee Training
Conflict Resolution
Coaching and Mentoring
Remote Access
Cloud Applications
Client Retention Programs
Remote User Support
Mortgage Backed Security
Debt Settlement
Analytical Skills
Client Relations
Manage Client Expectations
Communication
Cross Functional Team Leadership
Usability Testing
User Acceptance Testing
Manual Testing
Citrix
Requirements Gathering
Team Leadership
Software Development Life Cycle
Software Testing
Software Installation

English
Mandarin
French