US Patent:
20040163007, Aug 19, 2004
Inventors:
Kazem Mirkhani - Washington MI, US
Sunny Coleman - Little Elm TX, US
International Classification:
H02H003/05
Abstract:
In one embodiment, a system for determining a quantity of lost units resulting from an identified downtime of a computer-implemented system includes one or more software components collectively operable to access user quantity information for each of one or more time intervals and access downtime quantity information for the identified downtime. The user quantity information indicates a number of users associated with the computer-implemented system for a time interval, and the downtime quantity information includes a start time and an end time of the identified downtime. The software components calculate the quantity of lost units by: (1) according to the start time and end time, determining one or more particular time intervals associated with the identified downtime; (2) for each particular time interval, determining the number of users impacted; (3) for each particular time interval, determining the quantity of lost units for the particular time interval according to the number of users impacted; and (4) summing the quantity of lost units for each particular time interval over all one or more particular time intervals to determine the quantity of lost units resulting from the identified downtime.
