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Katrina Koopsma Phones & Addresses

  • Newark, DE
  • 4324 Cottman Ave, Philadelphia, PA 19135 (215) 338-7502
  • 120 Manor Dr, Hagerstown, MD 21740 (301) 797-5091
  • Wilmington, DE
  • Pennsville, NJ

Work

Company: Access group 2007 Position: Call center manager

Education

School / High School: Strayer University 2006 Specialities: Business and Computer

Skills

Customer Service • Leadership • Call Centers • Call Center • Team Building • Business Process Improvement • Management • Financial Services • Powerpoint • Microsoft Excel • Coaching • Customer Retention • Student Loans • Microsoft Office • Credit • Microsoft Word • Quality Assurance • Time Management • Teamwork • Employee Relations • Outlook • Team Leadership • Visio • Access • Sales • Sharepoint

Industries

Financial Services

Resumes

Resumes

Katrina Koopsma Photo 1

Loan Servicer Oversight Representative 3

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Location:
2001 east 21St St, Austin, TX 78705
Industry:
Financial Services
Work:
Access Group
Loan Servicer Oversight Representative 3

Access Group
Customer Service Representative

Access Group
Customer Care Representative

Access Group Sep 2007 - May 2012
Call Center Manager

Access Group Apr 2005 - Sep 2007
Call Center Representative
Education:
Strayer University 2006 - 2007
Skills:
Customer Service
Leadership
Call Centers
Call Center
Team Building
Business Process Improvement
Management
Financial Services
Powerpoint
Microsoft Excel
Coaching
Customer Retention
Student Loans
Microsoft Office
Credit
Microsoft Word
Quality Assurance
Time Management
Teamwork
Employee Relations
Outlook
Team Leadership
Visio
Access
Sales
Sharepoint
Katrina Koopsma Photo 2

Katrina Koopsma Newark, DE

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Work:
Access Group

2007 to 2000
Call Center Manager

Access Group

2005 to 2007
Customer Contact Center Specialist

Gadzooks
Frederick, MD
2003 to 2005
Store Manager

Pacific Sunwear
Wilmington, DE
2002 to 2003
Co Manager

Aeropostale
Wilmington, DE
2001 to 2002
Assistant Manager

Macy's
Newark, DE
1999 to 2001
Cashier/Gift Wrap

Christian Hospital
Newark, DE
Jan 1998 to Jan 1999
Kitchen Aid

Sunglass Hut
Newark, DE
1996 to 1999
Sales Associate

Sioux Valley Hospital
Sioux Falls, SD
Jan 1995 to Jan 1996
Kitchen Aid

Beary Best
Newark, DE
1996 to 1996
Sales Associate

Education:
Strayer University
2006 to 2007
Business and Computer

Katrina Ann Koopsma from Newark, DE, age ~47 Get Report