Resumes
Resumes

Loan Servicer Oversight Representative 3
View pageLocation:
2001 east 21St St, Austin, TX 78705
Industry:
Financial Services
Work:
Access Group
Loan Servicer Oversight Representative 3
Access Group
Customer Service Representative
Access Group
Customer Care Representative
Access Group Sep 2007 - May 2012
Call Center Manager
Access Group Apr 2005 - Sep 2007
Call Center Representative
Loan Servicer Oversight Representative 3
Access Group
Customer Service Representative
Access Group
Customer Care Representative
Access Group Sep 2007 - May 2012
Call Center Manager
Access Group Apr 2005 - Sep 2007
Call Center Representative
Education:
Strayer University 2006 - 2007
Skills:
Customer Service
Leadership
Call Centers
Call Center
Team Building
Business Process Improvement
Management
Financial Services
Powerpoint
Microsoft Excel
Coaching
Customer Retention
Student Loans
Microsoft Office
Credit
Microsoft Word
Quality Assurance
Time Management
Teamwork
Employee Relations
Outlook
Team Leadership
Visio
Access
Sales
Sharepoint
Leadership
Call Centers
Call Center
Team Building
Business Process Improvement
Management
Financial Services
Powerpoint
Microsoft Excel
Coaching
Customer Retention
Student Loans
Microsoft Office
Credit
Microsoft Word
Quality Assurance
Time Management
Teamwork
Employee Relations
Outlook
Team Leadership
Visio
Access
Sales
Sharepoint

Katrina Koopsma Newark, DE
View pageWork:
Access Group
2007 to 2000
Call Center Manager
Access Group
2005 to 2007
Customer Contact Center Specialist
Gadzooks
Frederick, MD
2003 to 2005
Store Manager
Pacific Sunwear
Wilmington, DE
2002 to 2003
Co Manager
Aeropostale
Wilmington, DE
2001 to 2002
Assistant Manager
Macy's
Newark, DE
1999 to 2001
Cashier/Gift Wrap
Christian Hospital
Newark, DE
Jan 1998 to Jan 1999
Kitchen Aid
Sunglass Hut
Newark, DE
1996 to 1999
Sales Associate
Sioux Valley Hospital
Sioux Falls, SD
Jan 1995 to Jan 1996
Kitchen Aid
Beary Best
Newark, DE
1996 to 1996
Sales Associate
2007 to 2000
Call Center Manager
Access Group
2005 to 2007
Customer Contact Center Specialist
Gadzooks
Frederick, MD
2003 to 2005
Store Manager
Pacific Sunwear
Wilmington, DE
2002 to 2003
Co Manager
Aeropostale
Wilmington, DE
2001 to 2002
Assistant Manager
Macy's
Newark, DE
1999 to 2001
Cashier/Gift Wrap
Christian Hospital
Newark, DE
Jan 1998 to Jan 1999
Kitchen Aid
Sunglass Hut
Newark, DE
1996 to 1999
Sales Associate
Sioux Valley Hospital
Sioux Falls, SD
Jan 1995 to Jan 1996
Kitchen Aid
Beary Best
Newark, DE
1996 to 1996
Sales Associate
Education:
Strayer University
2006 to 2007
Business and Computer
2006 to 2007
Business and Computer